Hi Thomas, I am no expert, but go to the view menu and then move back and forth until you find "navigation pane." Press enter on that, and I think you will find the problem. You want the choice that says "normal." The Short-cut is Alt V N N. I am using Outlook 2010.
Hope that helps! Debby -----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Thomas Bryan Sent: Friday, November 04, 2016 10:55 PM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] Jaws 18 and Outlook 2016 on Windows 10 Hi, Well I updated Jaws the other day and all went well and Outlook was running fine. However, I now have changed something in Jaws or outlook and Jaws wont read the list of folders under my mailbox. I can certainly move to them using the Control Y command, but if I say shift tab back to the tree list of folders, Jaws doesn't read them but they are visually showing up and when I review the view options, the folder list has been ticked. Does anyone have any suggestions? Regards Thomas For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
