Cristobal: I found where to switch my g-mail account to basic HTML view on the g-mail web site, and discovered that the folders are much easier to navigate this way.
However, I went into my drafts folder, and discarded all drafts; but the drafts still seem to be stuck in my Outlook 2016 drafts folder. This now seems like an Outlook problem, and I'm not sure how to solve it from here, since working within my g-mail account itself did not seem to correct things. Tom Behler -----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Cristóbal Sent: Tuesday, January 03, 2017 6:59 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Problem With Permanently Removing E-mails From Drafts Folder In Outlook 2016 If you find the standard view for Gmail too difficult to navigate, you can always switch to the basic HTML page and access the drafts folder from there. -----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Tom Behler Sent: Tuesday, January 03, 2017 3:51 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Problem With Permanently Removing E-mails From Drafts Folder In Outlook 2016 Mr. Ed: I tried the Shift delete key method several times for each of the three e-mails that are now permanently stuck in my Outlook 2016 drafts folder, and the messages keep re-appearing. In other words, they just don't go away! I have also tried going to the gmail web site, and deleting the messages from my personal g-mail account. But, I find the web site itself difficult to navigate, and I have difficulty consistently getting to where I need to go to delete those messages. I guess my only option at this point would be to disconnect from the internet, and see what happens from there. That just doesn't seem like it should be necessary, though! Tom Behler -----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Mr. Ed Sent: Tuesday, January 03, 2017 1:24 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Problem With Permanently Removing E-mails From Drafts Folder In Outlook 2016 Hi Tom, Have you tried doing a shift + delete key. Then you should get a message box that comes up asking you if you want to permanently delete the message. Click yes and it should be gone. Mr. Ed -----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Cristóbal Sent: Monday, January 02, 2017 10:13 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Problem With Permanently Removing E-mails From Drafts Folder In Outlook 2016 This works when I've got a message stuck in the outgoing folder. If you're on wifi, just disable the wireless on your machine and if you're hard wired, depending on what system you're running, go into adaptor settings or network (maybe someone else can give you specific instructions) and disable the connection. Then go back and try to delete the messages and hopefully after they're gone, go back and enable your internet. -----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Tom Behler Sent: Monday, January 02, 2017 6:49 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Problem With Permanently Removing E-mails From Drafts Folder In Outlook 2016 How exactly can I do this without interrupting internet service for the rest of the household? Am not sure why Outlook refuses to permanently delete these messages. The problem only occurs with the drafts folder. Tom Behler -----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Cristóbal Sent: Monday, January 02, 2017 9:44 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Problem With Permanently Removing E-mails From Drafts Folder In Outlook 2016 Try disabling your wi-fy/internet connection and then delete. -----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Tom Behler Sent: Monday, January 02, 2017 6:23 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Problem With Permanently Removing E-mails From Drafts Folder In Outlook 2016 George: I did this, and the messages re-appeared in my Outlook 2016 drafts folder! This, even after I opened them from my in-box, and deleted them. Tom Behler -----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of TheHangMan Sent: Monday, January 02, 2017 8:46 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Problem With Permanently Removing E-mails From Drafts Folder In Outlook 2016 Hello, I whip this trick from my magic bag, Open the mail, shift tab back to the too field, back space the address and add your own, tab back to the message body and send it to your self. Jorge -----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Tom Behler Sent: Monday, January 02, 2017 7:58 PM To: 'Jaws users list' <jaws-users-list@jaws-users.com> Subject: [JAWS-Users] Problem With Permanently Removing E-mails From Drafts Folder In Outlook 2016 Hello. I have just experienced the recurrence of a nagging problem in Outlook 2016. I seem to be unable to remove items from my drafts folder. I can move them to my trash folder, and supposedly permanently delete them from that folder, but when I go back to my drafts folder, the original draft e-mails re-appear. Sometimes, I can correct this situation by going into the drafts folder in my personal g-mail account and eliminating the messages that way, but this does not always work either. Has anyone else experienced this issue? And, if so, how did you ultimately get rid of those stubborn draft messages? Dr. Tom Behler from Michigan For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/