Hello; Not sure if this will help, But it may be worth giving it a try.
In case you need to troubleshoot Outlook, it is a good idea to load Outlook without loading any 3rd party Outlook add-ins. This article explains just how to do it. Among other culprits, Outlook add-ins are the usual suspect when Outlook runs slow or triggers unexpected errors. To determine if the installed add-ins are causing you problems, the easiest thing to do is to start Outlook with no add-ins. Outlook command line switch for add-ins In order to load Outlook without add-ins, you have to exit Outlook and type the following command in a RUN window or in a Windows command prompt: Outlook /safe:3 Please note that, while the above command will cause Outlook to load with no add-ins, the add-ins are still going to be displayed in the Add-in Manager window. -----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Matthew Dyer Sent: Sunday, January 15, 2017 11:59 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] jaws 18 and outlook 2016 not getting a long. Hi, This is a clean install of both windows 10 and outlook 2016. I am using office 365. I do not have 2013 and never did. Matthew -----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Geno Stone Sent: Sunday, January 15, 2017 4:18 AM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] jaws 18 and outlook 2016 not getting a long. Might I ponder here on your situation, Matthew, Please. I did not up-grade from within Windows 07, instead bought new, no big deal. The big deal was transferring and then Outlook-Complete office Word and E-mail. Confirming was a issue as the person forgot to get the key. Forced to get Microsoft Outlook 2016 Complete with Office with Word and e-mail. They laid over-top of 2013 Outlook.. I had, would not say major issues but for sure issues. Anything from Jaws not talking to dying. I went to the Microsoft Handicap, explained and they removed all traces of outlook that of 2013 and 2016. Then after making sure all was removed, reinstalled my License copy of 2016 and since then I have had no issues. Might this be a issue with you? All three folders of mine work just fine! -----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Matthew Dyer Sent: Saturday, January 14, 2017 1:47 PM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] jaws 18 and outlook 2016 not getting a long. Hi all. Running windows 10 outlook 2016 and jfw 18 latest build. For some reason jaws and outlook 2016 keeps crashing when trying to switch folders. I had just did a fresh install of windows 10 afrtter my install had a mager melt down. Any how any idea why this might be happening? This a fresh install of office. Any other outlook users having this? Thanks it is driving me crazy. Matthew For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/