It means you have group messages by conversation under the view menu. You can 
go to the option in Outlook Express and go to the read tab and expand  it or go 
to the view menu and enter on the first choice and arrow down to group messages 
by conversation and enter on it. This will uncheck this option.
Hope this helps., alt+v and 
  ----- Original Message ----- 
  From: ANN FLYNN 
  To: [email protected] 
  Sent: Thursday, November 23, 2006 8:50 AM
  Subject: [jaws-users] colapsed mail


  what does colapsed mail mean? when i read my emails it said they have 
colapsed what does this mean? 

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