stana,

If it's a JBPM issue, file a JIRA issue, after first making sure there isn't 
one already.  If there already is one, you'll want to vote for it.

If you understand what's going on, and can describe it clearly, it's likely to 
get quicker attention.  If possible, you want to aim for someone to be able to 
reproduce it in 5 minutes.

If you have a unit test that reproduces the problem, it will get quicker 
attention.  

If you have a proposed fix, attach a diff.

I'm not trying to tell you that you SHOULD do any of this - I'm just describing 
what's likely to work.

-Ed Staub

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