anonymous wrote : When a task is assigned to a group, the actorId property should be set, rather than the pooledActorArray. The meaning is that the task is shared by all members of that group, whoever they are. This way new members can quickly get involved with the responsibilities of the group. | | It follows that the findTasksByActorId(actorId) query should retrieve tasks assigned to that actorId plus tasks assigned to each group that actor belongs. In fact, things already work like that:
Alex, I see a few problems with this approach--unless I've missed some changes in the last couple months. The first is that if I'm using my own user/group directory (Active Directory for instance), jBPM isn't going to have any idea which user belongs to which group and will only return tasks directly assigned to that group as an 'actorId'. Behavior of such a basic API call should be consistent whether I'm using jBPM's user management system or my own enterprise system. The second issue is a little more subtle, but is the kind of reason my company is passing by Oracle's BPEL solution and using jBPM. Consider that a particular trouble ticket task is associated with a 'Ticket Pool' from which members of the Customer Care group claim tasks. A user named Bill claims a task out of the pool but does not perform the task for some reason, and the ticket must revert back to the pool. If our system supports separate work group assignment, our task contains assignment data related to both the current actor (Bill) and it's governing work group (the Ticket Pool); consequently, simply disassociating Bill from the task allows the system to see this task as being back in the Ticket Pool. If we didn't have both user and group data simultaneously associated with the task, the system wouldn't know to which pool to return the task. We could not determine this simply by referencing to which pool Bill belongs, because Bill may work out of more than one pool. To handle this scenario, we're using 'pooledActors' to hold the pool/group name to which the task belongs. Am I way off base, or does some of this make sense? Thanks, Britt View the original post : http://www.jboss.com/index.html?module=bb&op=viewtopic&p=3921964#3921964 Reply to the post : http://www.jboss.com/index.html?module=bb&op=posting&mode=reply&p=3921964 ------------------------------------------------------- This SF.net email is sponsored by: Splunk Inc. Do you grep through log files for problems? Stop! Download the new AJAX search engine that makes searching your log files as easy as surfing the web. DOWNLOAD SPLUNK! http://sel.as-us.falkag.net/sel?cmd=lnk&kid3432&bid#0486&dat1642 _______________________________________________ JBoss-user mailing list JBoss-user@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/jboss-user
