Julian Missig wrote:

Hi,

Any decent community site is going to have some kind of bias. I don't think "eliminating bias" should be your top priority. I think "making it easier for people to get started" should be your top priority. You don't need to fear "hiding" other or new clients. If it truly is a "community" site, then people who really care will find out about them one way or another. Clients don't change that much that rapidly.

I'd go so far as to say that having 4 clients in a list may be a bit much for someone just starting out. I'd much rather have the user go through a quick form where we find out which IM clients (if any) they have experience with and recommending a client from there.

Sounds a bit over the top to try to guess what client would be best depending on what other IM clients the user has used. And also, imho the usability of ICQ sucks, and presenting the user with something much easier to use might be a better drive then presenting him with something very similar.


The solution with a form might be a good idea though, since we have a lot of different clients on a lot of different platforms.

For example:

1. Are you an experianced [ ]   avarage [ ]    first time [ ]   jabber
   user?

2. What platform are you using:
   Mac OS X [ ]  Linux [ ]   Windows [ ]   Handheld [ ]  Other [ ]

3. If some platform with multiple environments

   Are you using GNOME [ ], KDE [ ] or other [ ] environment...

Maybe something like that.

Not sure that we actually have to point people to the "experianced clients" though since people who are experianced with Jabber will know about them. Or we could still keep a list of all known clients but point new users to the form that only asks for what platform/environment they are using.

For example, I'd only recommend Psi to someone who has heavily used ICQ (in fact, I think most people who still use ICQ nowadays wouldn't like any clients /other than/ Psi). For someone with zero experience with IM, I'd never even show them the possibility of Psi. Just look at hardware web sites--most of them have a selection process where you tell them what you're looking for or what experience you have and they recommend based on that.

Couldn't agree more. A client such as PSI can be great for a hard core jabber user but is pretty daunting for a newbie (I personally find it daunting though I think I have a pretty good idea about what's going on in a Jabber client).


I think the current situation makes it really hard to get into Jabber. This is not only a problem with choosing the client, the hardest part is still to try to figure out what the differences between different servers are.

Best Regards,
  Mikael Hallendal

--
Imendio AB, http://www.imendio.com/
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