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https://issues.jenkins-ci.org/browse/JENKINS-12607?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=162515#comment-162515
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Kohsuke Kawaguchi commented on JENKINS-12607:
---------------------------------------------

The regression was that various code in Jenkins actually persists the user name 
(such as the matrix security.) So any kind of automatic canonicalization 
results in name mismatch, resulting in a loss of permissions.

The proper fix needs to be in the core where SecurityRealm would decide whether 
the username/groupname is case sensitive.
                
> Active directory user names should not be case sensitive. 
> ----------------------------------------------------------
>
>                 Key: JENKINS-12607
>                 URL: https://issues.jenkins-ci.org/browse/JENKINS-12607
>             Project: Jenkins
>          Issue Type: Bug
>          Components: active-directory
>    Affects Versions: current
>         Environment: Windows Server 2008.
>            Reporter: Paul M
>            Priority: Minor
>
> Active directory user names should not be case sensitive. For example if I 
> add the user "paul" then I would expect to be able to also login as "Paul", 
> "pAul" or any other case combination.
> At the moment this won't match any user name and fail to login the user in, 
> or worse match none and apply "authenticated user" permissions. This seems to 
> confuse a lot of users.
> If there is a use case where case sensitivity is required then I think there 
> should be a toggle option to enable or disable it.

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