Issue Type: Improvement Improvement
Affects Versions: current
Assignee: Unassigned
Attachments: jenkins-jira-email.png
Components: jira
Created: 17/Oct/12 11:12 PM
Description:

Dear all,

This issue is about issues.jenkins-ci.org : I hope that selecting 'jira' as a component is correct for this (this issue is not meant for any Jenkins Jira Plugin if such exists).

While creating an account for the Jenkins Jira there were some things that maybe could be improved. Please do not consider this blameful nagging or such, I just wanted to record my experiences to allow the opportunity to improve for future users. I could imagine regular Jenkins Jira users will never experience this again as they might not need to use the account creation process again.

1) The email I got contained some incorrect text (see attached):

  • the text "This is either because an administrator has
    created an account for you, or because you have been
    assigned to an issue." is incomplete: I just simple
    created an account myself via the Web UI.
  • the text "This action was initiated by null (null)."
    seems to be caused by something that is not working
  • the provided link after the text "please contact your
    JIRA administrators" points to a page stating "Your
    JIRA administrator has not yet configured this
    contact form."... So what am I supposed to do? Could
    provide some more helpful text.

2) In a separate email I found the text "Your temporary
password is ...", which suggest I am able to or will
be asked to change this password. I spend some time
searching the Web UI, as well as did some Googling,
but I haven't got the faintest idea how to change my
password. If this is not possible it would be nice of
the email to say so. If it is possible it might be
explained how/where.

3) The attached email contains the text "This account
uses your password from an external user directory:
"JIRA Delegated Authentication Directory"."
This information is completely meaningless to me.
I now suspect it might be related to me not being
able to figure out how to change my password, but
this is still not clear to me.

Please feel free to fix / prioritize based on effort, for your consideration. Thank you for your work on Jenkins, I love it!

Cheers,
Paul

Environment: n/a
Project: Jenkins
Priority: Major Major
Reporter: Paul van Leeuwen
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