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Our team encounters this issue almost daily using the Dimensions SCM plugin. We run a single instance Jenkins server which polls a Stream ever 30 minutes. I wanted to comment just to explain how we first noticed the issue was occurring in case anybody searching this issue starts in the same place.
We select the Dimensions Polling Log for our job and see the following at maybe 9AM or 10AM. The polling has hung at this point and we need to restart our application server.
We expect to see something like.