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I have the same issue, but I suspect it is caused a different character(log below).
Could the same fix applied in
JENKINS-12907be used here?https://github.com/jenkinsci/active-directory-plugin/commit/d7e074905585af53eb553a1fa05726853273c338
++++++++++++++++++++++++
Dec 12, 2013 11:01:30 AM FINER hudson.plugins.active_directory.ActiveDirectoryUnixAuthenticationProvider
Looking up group of CN=Bottger David (GARE/Chicago),OU=Americas,OU=User Accounts,DC=GIE,DC=Gimia,DC=com
Dec 12, 2013 11:01:30 AM WARNING hudson.plugins.active_directory.ActiveDirectoryUnixAuthenticationProvider retrieveUser
Failed to retrieve user information for dbottger
javax.naming.NamingException: [LDAP: error code 1 - 000020D6: SvcErr: DSID-031007DB, problem 5012 (DIR_ERROR), data 0
]; remaining name 'CN=Bottger David (GARE/Chicago),OU=Americas,OU=User Accounts,DC=GIE,DC=Gimia,DC=com