[JIRA] [core] (JENKINS-27917) Stack Trace when Checking for Updates

[mark.nej...@trexcorporation.com (JIRA)]

Mark Nejman commented on JENKINS-27917 Stack Trace when Checking for Updates Otherwise the next person who encounters this issue will be re-opening a new bug. No, they'll fix their proxy setup and move on. And my point is, how do you expect a user to know the issue is their proxy setup when you have a vague, misspelled error message that doesn't in any way indicate this? Error messages are meaningless unless they can indicate the cause of the issue. The (misspelled) error message "Unquotted string 'Arial'" does not in any way imply that the proxy configuration is missing. Actually, it does. It means instead of update center metadata, Jenkins received something in a different text-based format that includes style data – like a web page. Yes I understand that is what is going on. But I don't see how you expect an everyday user to get that from "Unquotted string 'Arial'". Please change the error message to something along the lines of, "Jenkins received an unexpected response. Please check your proxy/network configuration." I'd still appreciate a response to my earlier comment on what specifically should be improved here, and what your network setup looks like. The network does indeed redirect to a page with a user-friendly response. What should be improved is the error message displayed to the end user. Instead of a vague misspelled JSON parsing error, it should contain a clear indication that Jenkins received an unexpected response from the update center request, and that the user should check their network configuration.

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