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I tried to reproduce it with a simple freestyle job, a shell script "sleep 10" and a "no activity" time-out of 3 seconds. Jenkins sends e-mails if I choose "fail the build" as action for the time-out plugin. It does not if I select "abort the build". So far, so good.
Now back to my other job, a Maven job for a multi-module project. As I said in the ticket description, the setup is basically the same, i.e. also "fail the build". The plugin does fail the build, as can be seen in the log output. But no e-mails are sent. (BTW, if the build fails regularly, i.e. without a time-out, e-mails are sent.) This is the problem. Maybe it is specific to Maven jobs if it does not happen for my freestyle dummy job. But this is just en educated guess.