Can you confirm 
whether https://wiki.jenkins.io/display/JENKINS/Build+User+Vars+Plugin has 
been installed?

___ONLY_FOR_TRACKING_PURPOSES____

I just tried: as suggested in one of the URLs you posted, and it works like 
a charm:

pipeline {
  agent any

  stages {
    stage('build user') {
      steps {
        wrap([$class: 'BuildUser']) {
          sh 'echo "${BUILD_USER}"'
        }
      }
    }
  }
}



With the latest weekly version of the jenkins core (Jenkins ver. 2.119) and 
the below plugins:

ace-editor 1.1 
ant 1.8 
antisamy-markup-formatter 1.5 
apache-httpcomponents-client-4-api 4.5.5-2.0 
authentication-tokens 1.3 
bouncycastle-api 2.16.2 
branch-api 2.0.20 
build-timeout 1.19 
build-user-vars-plugin 1.5 
cloudbees-folder 6.4 
command-launcher 1.2 
credentials 2.1.16 
credentials-binding 1.16 
display-url-api 2.2.0 
docker-commons 1.11 
docker-workflow 1.15.1 
durable-task 1.22 
email-ext 2.62 
git 3.8.0 
git-client 2.7.1 
git-server 1.7 
github 1.29.0 
github-api 1.90 
github-branch-source 2.3.4 
gradle 1.28 
handlebars 1.1.1 
jackson2-api 2.8.11.1 
jdk-tool 1.1 
jquery-detached 1.2.1 
jsch 0.1.54.2 
junit 1.24 
ldap 1.20 
mailer 1.21 
mapdb-api 1.0.9.0 
matrix-auth 2.2 
matrix-project 1.13 
momentjs 1.1.1 
pam-auth 1.3 
pipeline-build-step 2.7 
pipeline-github-lib 1.0 
pipeline-graph-analysis 1.6 
pipeline-input-step 2.8 
pipeline-milestone-step 1.3.1 
pipeline-model-api 1.2.9 
pipeline-model-declarative-agent 1.1.1 
pipeline-model-definition 1.2.9 
pipeline-model-extensions 1.2.9 
pipeline-rest-api 2.10 
pipeline-stage-step 2.3 
pipeline-stage-tags-metadata 1.2.9 
pipeline-stage-view 2.10 
plain-credentials 1.4 
resource-disposer 0.8 
scm-api 2.2.7 
script-security 1.44 
ssh-credentials 1.13 
ssh-slaves 1.26 
structs 1.14 
subversion 2.10.5 
timestamper 1.8.9 
token-macro 2.5 
workflow-aggregator 2.5 
workflow-api 2.27 
workflow-basic-steps 2.7 
workflow-cps 2.49 
workflow-cps-global-lib 2.9 
workflow-durable-task-step 2.19 
workflow-job 2.20 
workflow-multibranch 2.18 
workflow-scm-step 2.6 
workflow-step-api 2.14 
workflow-support 2.18 
ws-cleanup 0.34 


Cheers

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