I still think that too much attention is put on whether a person is sighted or 
blind. I have been blind since 15, and I want to do things like a sighted 
person if I can. For example, I tutor math to the blind and the sighted, and my 
approach is not that much different. I have taught my sighted friends how to 
use key commands and how to use screen readers. My sighted friends have 
benefitted by using some blind methods of using the computer. We are all one 
and can learn from each other. If I were sighted, I would want to know how to 
do things with JAWS with my eyes closed. I want to be everyone as much as I can 
and try to put their brain in my head. I try to understand how a sighted person 
uses the mouse as much as I teach the blind how to use JAWS. There are many 
ways of doing the same task, and I wish all people enjoyed learning all of 
these different ways. I am always trying to imagine how it would be to be deaf 
and blind, so I try to use Braille as much as I can even though I do not use 
Braille much. I want to know Braille, because I want to know how it is to be 
deaf and blind. All people should want to know what it is like to be all other 
people. I am sad that it is not that way with most people. Have a great one.


From: Brad Martin 
Sent: Thursday, February 4, 2016 9:26 PM
To: [email protected] 
Subject: Re: Improving my teaching approach and/or sensitivity

This whole conversation has been fascinating to me now that I've had time to 
read it. It all goes back to my original concept of Frame of Reference.

I'm the opposite of Brian. Brian is sighted, and spends his days trying to help 
blind people learn software. I am blind, and spend my days trying to help 
sighted people learn software.

If my volunteers took the approach, "You can't teach me unless you do things 
the way I do them," I'd be out of a job. I can't do them the way the volunteers 
do them. That's not discrimination. That's reality.

What we have hear is a need to adapt one's descriptions to the task at hand. 
This morning, for instance, I was teaching my tax center coordinator how to 
access our appointment schedule.

How I would do it with JAWS:
Load the page.
Press Insert F7 for the links list.
Press the letter s until I hear Sign In, then press enter.

How Sam (who is sighted) does it:
Load the page.
Click on Sign-in in the upper right corner of the window.

Problem: I didn't know Sign-in was in the upper right corner of the window, 
because it's almost the first thing JAWS reads. So I just assumed it was 
somewhere near the top of the screen, but I had no idea whether it was left, 
right or center.

Once Sam told me it was in the upper right corner, I was able to store that 
knowledge away to interact with Gloria and Jim, who also needed the information.

It's all about purpose. One of the most important things I teach in Taxwise 
software is how to link from one form to another. The way I have to do it is to 
hit Enter on the line to enter Forms mode, then press F9, then get out of forms 
mode and hit Control End to go to the bottom of the page, then use the arrow 
keys to find "new" and "existing" and then select the form I want. Do you think 
that helps my sighted volunteers? No. For them the instructions are:
Click on the line you need on the 1040.
Click the green arrow next to that line.
Click the little piece of paper with the chain attached to it.
Click either New or Existing depending on whether the form is already in your 
return.
Select the form you want.

Would I ever use the second instruction set myself? Absolutely not. Does 
knowing the second instruction set make me a better teacher to my volunteers? 
You bet. And I work in rooms full of sighted volunteers, so if I intend to be 
good at my job of teaching them how to do your taxes, I'd better know how to 
reach them in the way that makes the most sense to them and taps into their 
frame of reference. I think that is Brian's point.

If you never need to interact with sighted people then perhaps you don't need 
to know their jargon. Actually, I was surprised how many people have never 
double clicked before. Personally, I would find not knowing that jargon 
limiting, but that's because in my day-to-day it would be. In your day-to-day 
it might not be. Different strokes. 

Brad


On 2/4/2016 3:34 PM, Jean Menzies wrote:

  Hello Brian, 

  You said: 
  The point I was trying to get across, and it seems what I've said has had 
limited success in that department, is that any user of a computer had better 
understand how the general jargon of computer use relates to their actual 
technique of accomplishing a given action. 

  My response: 
  But why should I struggle to learn the intricacies of “sighted world jargon” 
such as mouse click vernacular when I don’t need to? Yes, I know how to use the 
Jaws left and right click simulations, and when and how I use them. But does it 
really matter that I understand the relationship to a real mouse? E.g., that 
left click is select, for instance? It sounds like an effort not toward 
computer literacy, but toward making the blind user fall more squarely into the 
sighted user camp. Yes, I understand computerese instructions I find on the 
Internet, and have no trouble using them. (except for when it tells me to click 
on things JAWS can’t find.) But that’s another story. 
  I agree with the poster that a more appropriate use of language here would be 
to “select” something, etc. In other words, name the action/result, rather than 
referencing it through sighted jargon. 

  Jean



  From: Brian Vogel 
  Sent: Thursday, February 4, 2016 1:13 PM
  To: [email protected] 
  Subject: Re: Improving my teaching approach and/or sensitivity

  On Thu, Feb 4, 2016 at 12:10 pm, Soronel Haetir 
mailto:[email protected] wrote:

    Her blindness stemmed from an unformed visual cortex
    rather than anything actually wrong with her eyes. It turns out those
    same brain circuits are involved in picture development whether
    something is seen or not. So even the assumption that someone can
    relate to that sort of description is not necessarily well founded.
  Soronel,

             Which circles right back around to ground zero.  I have definitely 
been trying to describe my "general client" without getting too bogged down in 
the idiosyncracies that can and do pop up as a direct result of an individual's 
sensory history.

             I actually do what you've mentioned as far as giving directions 
and, for instance, have never used the phrase, "swipe over that text to select 
it," because that method of selection means nothing, or virtually nothing, to 
anyone who has never been capable of using it and is of no help even to those 
who did and could, but aren't able to now.   The point I was trying to get 
across, and it seems what I've said has had limited success in that department, 
is that any user of a computer had better understand how the general jargon of 
computer use relates to their actual technique of accomplishing a given action. 
 I actively teach both, tying the two together.

             As far as my personal attempts to customize my instruction to a 
given client, I don't think I could make it any more clear than I have that I 
do, indeed, do this as a standard practice.  It just goes with the territory.  
If ever, "one size fits all," were blatantly false it's in the case of 
one-on-one instruction for assistive technology of any variety.

  Brian



-- 
Brad Martin
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