I'm running Microsoft Security Essentials so there goes their suggestion
about using that antivirus program instead.

-----Original Message-----
From: Jfw [mailto:[email protected]] On Behalf Of Brad Martin
via Jfw
Sent: Monday, June 02, 2014 7:36 PM
To: The Jaws for Windows support list.
Subject: Re: Temporary FireFox hang

Wow, that's interesting.  I run Avast, and I don't have any problems.  
On my old clunker at work, Firefox would often hang for no apparent reason,
and come to think of it, it used to happen on my old clunker at home too.
The work clunker had Avast, but the home clunker had AVG.  My new (November
2013) system has absolutely no issues with FF or Avast, although I agree
Avast doesn't read particularly well.

Brad Martin
[email protected]



On 6/2/2014 3:32 PM, john.falter via Jfw wrote:
> Here's an interesting response from Freedom Scientific regarding the 
> FireFox hang:
> RE: Inquiry Number: 231197, Temporary FireFox hang
>
> Hello John,
>
> Thank you for contacting Freedom Scientific Support.
>
> This is the first time we have heard of Firefox hanging.  Please call 
> our support hotline at 727-803-8600 and show us what is happening.
>
> One thing we do see is that you are using Avast Anti-virus. It is not 
> known to work well with JAWS and can cause some unusual issues itself.
> We suggest
> AVG anti-virus
>
> www.grisoft.com
>
> Microsoft Security essentials
> www.microsoft.com
>
> Or Vipre:
>
> http://www.vipreantivirus.com/
>
> Please call our support hotline at 727-803-8600 and show us the 
> Firefox hanging issue you are experiencing. Refer to: Inquiry Number:
> 231197
>
> Please be in front of your computer when you call.
>
> If you have any additional questions, please don't hesitate to contact 
> us.
>
> Thank you for choosing Freedom Scientific!
>
> If replying to this message, Be sure to include all previous 
> correspondence pertaining to this issue so that we might more quickly 
> assist you.
>
> Kind Regards,
> Grant Downey
> Technical Support Specialist
> Freedom Scientific
> Telephone: 727-803-8600
>
> On 5/23/2014 1:01 PM, Cristóbal via Jfw wrote:
>> I've noticed that ever since upgrading to FF 29. It happens every 
>> time I open a new session of Firefox. It is annoying chatter, but the 
>> webpage does come up eventually or I just do a quick shift tab and 
>> end up in the webpage.
>> I too would like to know how to get rid of this message.
>>
>> -----Original Message-----
>> From: Jfw [mailto:[email protected]] On Behalf Of 
>> john.falter via Jfw
>> Sent: Friday, May 23, 2014 8:31 AM
>> To: [email protected]
>> Subject: Temporary FireFox hang
>>
>> Trying to use FireFox I often get this message:
>> Script: chrome://webvisum/content/db.js:168
>> When I do, things stop for a while.
>> I have to switch to another app and then back.
>> Has anyone else had this problem?
>> Do you have a fix or work-around?
>>
>>
>>
>> ---
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>> protection is active.
>> http://www.avast.com
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--
Brad Martin
[email protected]
www.formyfriends.org
www.facebook.com/ucoupons
www.upromise.com/guest/2248989069


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