Hay kimsan, and just what did the subject line have to do with your email? Why did I have to open that email and find you are looking for someone? I hope this is not how you train people in your company!!!
GOT YAH > -----Original Message----- > From: Jfw [mailto:[email protected]] On Behalf Of Kimsan > via Jfw > Sent: Thursday, July 10, 2014 16:43 > To: 'Michael Mote'; 'The Jaws for Windows support list.' > Subject: RE: A mystery issue with pst for outlook > > Hi, > I hate to tdo this but I'm looking for david whitehead, can he email me > at > [email protected]? > > -----Original Message----- > From: Jfw [mailto:[email protected]] On Behalf Of Michael > Mote > via Jfw > Sent: Thursday, July 10, 2014 6:32 PM > To: 'The Jaws for Windows support list.' > Subject: A mystery issue > > Hi folks! I have a client who is having an issue with his mouse > skipping > around the screen. He is using JAWS and Magic on his computer. He > tells me > that one day his machine will behave as normal. Then, the next day, he > will > encounter major skipping problems, where the cursor will scroll from > the top > to the bottom, and skip around the window he happens to be working in, > whether it be a PDF, an email or IE. This happens when he tries to use > JAWS > navigation keys or Magic commands. As you can imagine, this is very > frustrating for him. I am not sure that this can be blamed on JAWS. I > will > say that sometimes, the company that he works for likes to lay the > blame on > his assistive technology. Be that as it may, I've never encountered > anything like this before, and I wondered if anyone out there has, > using > JAWS, Magic or both. > > I know that his computer has a touchpad, and he is also using an > external > mouse. He has tried both a wireless mouse, and a wired one. He tells > me > that the touchpad is not disabled, even though he is using the external > mouse. This raises a red flag for me. I wonder if this could be the > root > of the problem. He is using a magic keyboard, so his hands are not > using > the laptop keyboard. This would rule out him accidentally bumping the > touchpad, causing the cursor to move without him meaning to make it > move. > > > > I would be interested in anyone's feedback. Many thanks! > > > > > > > > > > -------------- next part -------------- > An HTML attachment was scrubbed... > URL: > <http://lists.the-jdh.com/pipermail/jfw_lists.the- > jdh.com/attachments/201407 > 10/59995950/attachment.html> > _______________________________________________ > Jfw mailing list > [email protected] > http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com > > > _______________________________________________ > Jfw mailing list > [email protected] > http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com _______________________________________________ Jfw mailing list [email protected] http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com
