Anna, Thanks so much for your suggestions. The window is maximized and the user's screen resolution is identical to mine and I have no issues with the database, even with a fresh set of Access scripts from the 2010 beta. My next step is to compare some of the settings in my version of Access to the ones on the user's machine, so your thought about settings is one I'm currently pursuing. Thank you again, though.
-----Original Message----- From: Anna Byrne [mailto:[email protected]] Sent: Friday, September 12, 2014 3:33 PM To: David Goldfield; The Jaws for Windows support list. Subject: Re: Using JAWS 15 with Microsoft Access 2010 It sounds like something in Access itself changed. Could screen density have changed? Is the screen maximized? sometimes the computer randomly displays things differently and poor JAWS doesn't know what to do. At 01:03 PM 9/12/2014, you wrote: >I realize that the issue with Microsoft access and screen readers is a >complex topic. Here's the situation I am involved with. >I have a user who used JAWS 14 with a customized database using Access >2010 and things seemed to read well with no problem. The database >opened with a main menu and each item read properly when the tab key >was pressed, for items such as "1 enter data" "2, perform search", etc. >The user recently was migrated to JAWS 15 and pressing the tab key just >says the number of the item, followed by the word "button" >without reading the prompt or label associated with that button. The >prompt creator will not work in this database. Using screen refresh >and maximizing the window did not help. The user's theme was set to >Dell: I changed it to windows Classic and windows 7 Basic but nothing >worked. What is now a bit odd is that loading JAWS 14 produces the >same results, where the tab key just says "button" without reading the >prompt. We can use the JAWS cursor to read the prompts but I'm curious >to know if anyone could suggest other things I could try. Pressing >insert-Q verifies that Access >2010 scripts are loaded. >Thank you in advance for anything you can suggest. > > > > >David Goldfield >Computer Technology Instructor >919 Walnut Street >4th Floor >Philadelphia, PA 19107 > >215-627-0600 ext 3277 >FAX: 215-922-0692 > >[email protected]<mailto:[email protected]> >www.asb.org<http://www.asb.org> > > >Serving Philadelphia's and the nation's blind and visually impaired >population since 1874. > > >www.asb.org<http://www.facebook.com/pages/Associated-Services-for-the-B >lind/234389409941928> www.asb.org<http://twitter.com/ASBPhiladelphia> > > > > > > > > >-------------- next part -------------- An HTML attachment was >scrubbed... >URL: ><http://lists.the-jdh.com/pipermail/jfw_lists.the-jdh.com/attachments/2 >0140912/55a0a19a/attachment.html> >-------------- next part -------------- A non-text attachment was >scrubbed... >Name: Picture (Device Independent Bitmap) 1.jpg >Type: image/jpeg >Size: 1639 bytes >Desc: Picture (Device Independent Bitmap) 1.jpg >URL: ><http://lists.the-jdh.com/pipermail/jfw_lists.the-jdh.com/attachments/2 >0140912/55a0a19a/attachment.jpg> >-------------- next part -------------- A non-text attachment was >scrubbed... >Name: Picture (Device Independent Bitmap) 2.jpg >Type: image/jpeg >Size: 1769 bytes >Desc: Picture (Device Independent Bitmap) 2.jpg >URL: ><http://lists.the-jdh.com/pipermail/jfw_lists.the-jdh.com/attachments/2 >0140912/55a0a19a/attachment-0001.jpg> >_______________________________________________ >Jfw mailing list >[email protected] >http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com _______________________________________________ Jfw mailing list [email protected] http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com
