I’ve actually had this happen on a couple of dell laptops, also running windows 
seven and JAWS 16. The only thing that works is a restart. 
Aleeha Dudley and Seeing Eye Dog Dallas 
Vice President, Ohio Association of Guide Dog Users 
Vice President, Ohio Association of Blind Students 
Both proud divisions of the National Federation of the Blind of Ohio 
Email: [email protected] <mailto:[email protected]> 
The National Federation of the Blind knows that blindness is not the 
characteristic that defines you or your future. Every day we raise the 
expectations of blind people, because low expectations create obstacles between 
blind people and our dreams. You can live the life you want; blindness is not 
what holds you back. 
“The wind of heaven is that which blows between a horse’s ears.” - Arabian 
proverb 

> On Feb 27, 2015, at 3:44 PM, Russell Solowoniuk via Jfw 
> <[email protected]> wrote:
> 
> Hi everyone,
> 
> Has anyone ever run into the issue where the alt key stops working?
> This is happening on a Lenovo laptop running Windows 7 and Jaws 16.
> What will happen is all of a sudden the alt key just does nothing. In
> a Word document, pressing the alt key will not bring up the menubar.
> The same thing happens in every program, including the Jaws Window.
> Alt tab will still work, but no luck bringing up the menubar in any
> program. The only way to fix the problem is to re-boot the laptop.
> This is happening on a regular basis. It will work after a re-boot,
> but will stop again at random times.
> 
> Any ideas or suggestions would be greatly appreciated.
> 
> Thanks,
> 
> Russell
> 
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> http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com

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