Come to think of it, we still run 2010 and 16 here at the office--talk about 
overlooking the obvious!  Despite Microsoft's offering 13 at dime store prices, 
we've never changed.  It works fine.

Ted

-----Original Message-----
From: Jfw [mailto:[email protected]] On Behalf Of Londa Peterson 
via Jfw
Sent: Wednesday, August 05, 2015 9:51 AM
To: 'The Jaws for Windows support list.'
Cc: Londa Peterson
Subject: RE: Word 2010 has been crashing lately

Hi Adrian,

I have many clients who are running JAWS 16 and Word 2010. None of them have 
reported problems like this. Believe me when I say that I'd be hearing about it 
if they were. 

-----Original Message-----
From: Jfw [mailto:[email protected]] On Behalf Of Adrian Spratt via 
Jfw
Sent: Wednesday, August 05, 2015 8:36 AM
To: The Jaws for Windows support list.
Cc: Adrian Spratt
Subject: Word 2010 has been crashing lately

Hi. Word 2010 was always stable for me until the last few weeks. I've spoken to 
my tech guy who says none of his clients are having this problem. I'm the only 
one who has JAWS, which suggests the problem may lie with one of the recent 
JAWS updates and its interaction with Word and other programs running in the 
background.

I'll pause typing, and Word will announce it is closing. Usually it comes back 
quickly, but my focus has shifted to the top of the document. Once in a great 
while it doesn't come back, and I've lost some data this way.
Fortunately, I've long made a practice of saving every few minutes, so this 
isn't a serious problem, but it is a distraction.

I located online instructions for running a Word 2010 repair, but my tech guy 
discourages me from taking this step because he's convinced the problem isn't 
with Word.

So, my question is whether anyone else has experienced problems along these 
lines in recent weeks? I'd like to contact FS and not have them come back with 
the standard, and I suppose understandable, "We can't replicate..." and "We 
haven't received reports...," etc.
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