Sometimes, pressing insert+escape - refresh - fixes quirks like that.

-----Original Message-----
From: Jfw [mailto:[email protected]] On Behalf Of Louise Johnson 
via Jfw
Sent: Wednesday, August 5, 2015 12:55 PM
To: 'The Jaws for Windows support list.' <[email protected]>
Cc: Louise Johnson <[email protected]>
Subject: RE: Jaws 16, Outlook 2013 issues

Hi I don't have that problem and I tried it with the last few messages that I 
didn't want to keep.

when I do control delete I end up in the in box so I don't know how to help 
you.
I use the latest JAWS 16 and windows 8.1 and Outlook 2013 business version.

I have a question for all when turning on computer and going into email the 
first message is a problem after opening it as I lose speech and if I alt tab 
around it fixs the problem is anyone else having this problem. Louise and 
princess Kiara


-----Original Message-----
From: Jfw [mailto:[email protected]] On Behalf Of Russell 
Solowoniuk via Jfw
Sent: August 5, 2015 9:40 AM
To: The Jaws for Windows support list. <[email protected]>
Cc: Russell Solowoniuk <[email protected]>
Subject: Re: Jaws 16, Outlook 2013 issues

Hi Kevin,

Yes, if I close an email message, press delete, and then open the next 
message, all works fine.. I wanted to avoid doing this though. Especially when 
going through an email list like this Jaws list, I like to read through all 
the messages quickly, and having to close a message, delete it, and then open 
the next message, really does add a lot of time to the process when you are 
reading hundreds of messages. It's so fast when CTRL + D works as it ought to.

Thanks,

Russell
> On Aug 5, 2015, at 10:29 AM, Kevin Hourigan via Jfw <[email protected]> 
> wrote:
>
> Hello Russell,
> I am using the latest Jaws, Windows 7, 64,bit, and Outlook 2013, and
> do not experience that issue. Did you try escape, and then delete to 
> circumvent it?
>
> Cheers Kevin
>
> -----Original Message-----
> From: Jfw [mailto:[email protected]] On Behalf Of Russell
> Solowoniuk via Jfw
> Sent: August-05-15 9:08 AM
> To: 'The Jaws for Windows support list.' <[email protected]>
> Cc: Russell Solowoniuk <[email protected]>
> Subject: Jaws 16, Outlook 2013 issues
>
> Hi everyone,
>
> I'm running Jaws 16, latest update, and Outlook 2013. My problem is,
> when reading messages, when I am in an email message, and press CTRL +
> D to delete the message, I am placed in the next email message in the
> list, but Jaws loses focus. In order to get focus into the email
> message I must either alt tab away and then back into the message, or, press 
> the alt key twice.
> Has anyone else experienced this issue, and, if so, is there a fix for it?
>
> I am running Windows 10, but didn't wish to mention this, as the issue
> was happening in Windows 8.1 as well.
>
> Thanks in advance for any suggestions.
>
> Russell
>
>
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