Hi and thanks for the reply. Will hotspot quicker work even if the window does 
not appear at the same position every time? If so, that's a great idea. The 
frames, I tried, but had no success. . The scripts I rode for it work, but just 
trying to gain a little more accuracy as far as finding the information. Thanks 
for the reply though, I really appreciate it.

Sent from my iPhone

> On Sep 19, 2015, at 3:43 AM, Soronel Haetir via Jfw <[email protected]> 
> wrote:
> 
> I've never had need of them myself but for the first problem, if the
> information is always in the same spot on screen you might want to
> look at the jaws' frames facility. As I understand it a frame is sort
> of like a virtual window jaws lays on top of the real window and you
> can then get the text within the frame or be informed when the text
> changes.
> 
> And for the dialer, again I've never had need of it myself but there
> is a package called hot spot clicker maintained by a list member that
> may be of assistance, again especially if the window always appears at
> the same screen coordinates (or possibly at the same offset from its
> parent).
> 
> As far as the list box goes have you tried assigning the listbox class
> to the control? (Admittedly a long shot for apps written using modern
> methods but still worth a try).
> 
> 
> 
>> On 9/18/15, Guy Schlosser via Jfw <[email protected]> wrote:
>> Hi all, if this isn’t the right place to post this, please excuse it and
>> direct me where to send this inquiry.  I just got a new job at a
>> Teleperformance organization called Alliance One.  They use a software
>> package called Facs Work station, and while it works reasonably well, there
>> are some issues.  The first, I’m trying to write a script that tells me the
>> client’s name and balance before I call them.  The information is at the top
>> of the window, in read only edit boxes that are not tabable.  I use the find
>> string function in my script, but it doesn’t always retrieve an accurate
>> result.  Secondly, there is a manual dialer window that pops up when you hit
>> shift+f-12, and I’m wondering if I can automate finding this box and moving
>> focus to the edit box where I can enter the phone number.  Last but not
>> least, is there a way to make a list box read that JAWS does not read with
>> the PC cursor?  Any help would be greatly appreciated, as it would help me
>> speed up doing my job tremendously.
>> 
>> Thanks,
>> 
>> 
>> Guy
>> 
>> 
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> 
> 
> -- 
> Soronel Haetir
> [email protected]
> 
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