Thanks Steve. I'm not using Outlook 2003 myself, and I had posted this query
for a client. I worked with her this morning, and now have her successfully
using the View menu Arrange By submenu to sort her emails as desired. She's
not a terribly adept computer user, but I walked her through this a couple
times and made sure she could do it on her own at least three times.

Thanks,
   -Paul


> -----Original Message-----
> 
> Hi Paul,
> 
> The following might be more detail than you want, but I wrote some notes
> on this topic in 2006 when I worked for RNIB. They assume JAWS 6 or 8.
> 
> 1. Sorting by the Arrange By submenu of the View menu
> 
> The items in the Arrange By submenu change according to the type of folder
> you are in, and the view you have for that folder.
> 
> For Mail folders using the default view, the first thirteen items in the
> Arrange By submenu offer different criteria by which the current folder
can
> be sorted. For Calendar, Contact and Notes folders using the default view,
> there are no options in the Arrange By submenu for sorting items.
> 
> Most of the criteria for Mail and Tasks folders are self-explanatory, but
a
> few points are worth making:
> * Not all the criteria necessarily refer to fields which are on screen.
> * The Conversation and Subject options both arrange messages according to
> their Subject, but Conversation groups the messages and only shows the
> latest message.
> * The Folder option is only available in search folders, where items from
> more than one folder may appear.
> * The Email account is not very useful within RNIB, because each member of
> staff has only one email account.
> * You can use the Arrange By submenu to check how the folder is currently
> sorted; the relevant heading will be reported as "checked".
> 
> The benefit of this method of sorting messages is its ease. A downside is
> that you can only choose from one of the predefined options - you cannot
> choose, for instance, to have the messages listed with the latest message
at
> the bottom of the list, only at the top.
> 
> 2. Sorting by column headings with the JAWS cursor
> 
> The second way to sort messages makes use of the field headings that
> appear above the list of messages. Some of the field headings are text and
> some are icons. A mouse user can click on one of these headings to sort
the
> messages by that field, and click a second time on the heading to reverse
> the sort order. A keyboard user can use the JAWS cursor to accomplish the
> same effect, but only on field headings that are text, which in the Inbox
> means the From, Subject and Received field headings.
> 
> The steps required for this are: move to the first message in the list,
which
> will be directly underneath the column headings. Then route the JAWS
> cursor to the PC cursor and move up a line, find the heading you want to
sort
> by and click it. The keystrokes for this are as follows:
> Home - to move to the first message in the list.
> UpArrow to move up a line - if the folder is grouped, there is an extra
line
> above the first message. If the folder isn't grouped, this keystroke does
> nothing.
> Insert + NumPad Minus - to route the JAWS to the PC cursor.
> UpArrow to move up a line; this should put the JAWS cursor on the column
> headings.
> Insert + RightArrow and Insert + LeftArrow to check which heading you are
> on and to move to the one you want to sort the folder by.
> NumPad slash - perform a left mouse click with the JAWS cursor on the
> column heading with focus.
> NumPad Plus - to switch back to the PC cursor.
> 
> You should now find that the messages are listed according to the column
> heading you clicked on.
> 
> The JAWS Find feature can be used to search for field headings that
consist
> of text, i.e. the From, Subject and Received fields. Here are the
keystrokes
> needed:
> Control + Insert + F - starts the JAWS Find dialogue.
> Type in the text of the field heading you are interested in.
> Tab to the Direction radio button.
> DownArrow to change it to "reverse".
> Enter - to start the search. The JAWS cursor will find the field header
and
> take focus.
> NumPad slash - performs a left mouse click on the field header.
> NumPad Plus - to switch back to the PC cursor.
> 
> Accessing the field headers that are icons is not so easy. Starting with
the
> JAWS cursor on the From field header, press LeftArrow repeatedly to move
> to the attachment field, the message type field and the importance field.
It
> is still possible to do a left mouse click to sort by these fields, but
JAWS
> gives no feedback on any of the headers. As far as I know, it is not
possible
> to alter these field headers to anything other than an icon.
> 
> Hope that helps,
> Steve
> ---
> Steve Griffiths
> Senior Assistive Technology Assistant
> Working from home in Lancaster
> E: [email protected]
> T: 0746 871 1921



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