Hi Carol and all,

This problem gets worse! I have now tried all the drivers, including the
"windows default", which is stated on the H.J. webpage (video) as being
compatible with JfW 3.2 and Windows 98. If it is, I don't know what the
problem is. Colours and resolution are now set to 8 by 6 and 256 colours but
still crashes. For fun I also tried 32 bit/ true colours but that made no
difference too!

The same problem as I described before still exists and prevents me from
using my desktop. Thankfully, I have a second computer!

This really annoys me, it is bad enough that JfW has serious problems with
many common video cards, but for Henter-Joyce to claim it *is* compatible
when this appears not to be the case. Have I wasted another �80 on a
non-compliant card? This is now my third video card! My original "SPEA
BigWin" wasn't compatible when I first purchased JfW, so I bought a S3
ViRGE, which H.J. also previously claimed to be compliant, and now, one
recommended by H.J. that also doesn't function with JfW.

Incidentally, I wrote to H.J. tech support, but guess what?, no reply!
Wouldn't be great if Jaws would work with a computer "out of the box"?!

Any further help would still be much appreciated.

Regards,

Andy

-----Original Message-----
From: Carol Pearson <[EMAIL PROTECTED]>
To: [EMAIL PROTECTED] <[EMAIL PROTECTED]>
Cc: [EMAIL PROTECTED] <[EMAIL PROTECTED]>
Date: Saturday, April 03, 1999 06:41
Subject: [jaws-uk] Re: Problems with Diamond Viper Video Card!


>Hi Andy,
>
>I don't know specifically about this card, but I am aware that a number of
>people have found it necessary to find and use 16 bit drivers for video
>cards on 98 systems.  You may therefore have to look around for alternative
>drivers, but you might find it's worth doing.
>
>In addition, you probably won't like this much but you may have to try
>going back to 256 colour settings or, of course, swapping the video card
>again.
>
>I suggest if you don't get any joy with the above or receive any other
>answers and therefore feel you have to change your video card again, you
>contact HJ since this card has been tested by them and see what they have
>to say.
>
>I hope this might give you a few more ideas.
>
>
>--
>Carol Pearson
>[EMAIL PROTECTED]
>
>
>
>At 10:30 03/04/99 +0100, Andrew McCallie wrote:
>>Hello Listers,
>>
>>After some consideration I decided to upgrade my video card to a Diamond
>>Viper Riva 128 PCI. I checked H.J.'s website concerning video
>>computability and noted this card is compatible with JfW 3.2 and Windows
>>98. This is what I am running.
>>
>>Well, I installed the card, with the Win 98 default drivers and had
>>nothing but problems since. Main problems are JfW 3.2.031 makes various
>>applications "crash". Outlook Express, Internet Explorer 4.01, Office
>>97. I've not had the possibility to try any other applications for
>>crashing. The usual error messages are: 1. explorer caused a GPF in
>>OSM16.DLL 2. MSINUI.DLL has performed an illegal operation and will be
>>shut down. These problems do not occur when JfW is not loaded. Also
>>happens with Eloquence or Dectalk PC1 internal (4.2CD).
>>
>>When Internet Explorer is opened there are no problems until I go to a
>>webpage. The page loads, but when I try to click on a link...crash!
>>Occasionally, my sighted partner tells me the screen is gibberish.
>>Outlook express 4.0 works fine as long as I do not go to the internet
>>explorer.
>>
>>Display is currently set to 8 by 6 and 16 bit colours. Also happens with
>>6 by 4 and 16 bit colours and 12 by 7 and 16 bit. I have a P233 mmx with
>>64 Mb RAM and 4 Mb on the video card.
>>
>>I have had IE 5.0 and OE 5.0 installed in the last few days but had to
>>un-install them as my system didn't appear to run properly. Does anyone
>>think this has anything to do with the problems?
>>
>>Any indications to what the problem could be would be much appreciated.
>>And, if this card is not compatible, according to H.J., should I take it
>>back to PC World and get an alternative card?
>>
>>Regards,
>>
>>Andy
>>
>>
>>
>>
>>
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>>
>
>
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