Stating the obvious in this case sounds like a sincere way of saying "What
do you want me to do about it?" Again, it would be better to say, "No the
product can't do that right now. It will be fixed sometime during the next
three revisions." In the latter case, I, as the customer, know exactly
where I stand and don't feel like the tech support person thinks I'm an idiot.
At 10:51 PM 3/3/99 -0600, you wrote:
>The following message is a response from HJ concerning my inquiry about tab
>markers not being verbalized when show is highlited.
>Can anyone here do better than this?
>
>-----Original Message-----
>From: Bob Wiley <[EMAIL PROTECTED]>
>To: '[EMAIL PROTECTED]' <[EMAIL PROTECTED]>
>Date: Wednesday, March 03, 1999 5:06 PM
>Subject: FW: Ticket No. 28458 FW: reading tabs in msword97
>>
>>> -----Original Message-----
>>> From: Henter-Joyce Inc. [SMTP:[EMAIL PROTECTED]]
>>> Sent: Wednesday, March 03, 1999 3:47 PM
>>> To: [EMAIL PROTECTED]
>>> Subject: Re: Ticket No. 28458 FW: reading tabs in msword97
>>>
>>> The tab markers in MS Word are unreadable by JAWS, because the
>>> graphics
>>> are not on the base line of the letters, but are suspended above the
>>> base
>>> line. Hence, JAWS is unable to identify them.
>>> _____________________________________________________________
>>> We hope that this answer has helped you solve your problem. If your
>>> question
>>> was not fully answered, and you need more immediate help, please call
>>> (727)
>>> 803-8600, and press 2, between the hours of 8:30AM and 5:00PM, Monday
>>> through
>>> Friday, Eastern U.S. time.
>>>
>>> Dennis G. Godin
>>> Henter-Joyce Technical Support Specialist
>>> At 11:37 AM 3/3/99 -0500, you wrote:
>>> >
>>> >
>>> >-----Original Message-----
>>> >From: Bob Wiley [mailto:[EMAIL PROTECTED]]
>>> >Sent: Wednesday, March 03, 1999 11:20 AM
>>> >To: '[EMAIL PROTECTED]'
>>> >Subject: reading tabs in msword97
>>> >
>>> >
>>> >Is there a way to get jfw to symbolize tab keys when "show all" is
>>> >activated in msword?
>>> >I understand that these are denoted on the screen with arrows. I
>>> hear
>>> >no indication of tabs, though I do for spaces or paragraph markers.
>>> >Your help would be appreciated.
>>> >> Bob Wiley
>>> >> Supervisor, Adaptive Technology Unit
>>> >> Texas Commission for the Blind
>>> >> Criss Cole Rehabilitation Center
>>> >> 4800 North Lamar, Austin, TX 78751
>>> >> Phone: (512) 467-6310
>>> >> E-mail: [EMAIL PROTECTED]
>>> >
>>>
>>>
>>>
>>> _____________________________________________________________
>>> Dennis G. Godin
>>> Henter-Joyce Technical Specialist
>>> Henter-Joyce, Inc.
>>> We Make Computers Talk
>>> Voice: (727) 803-8600
>>> Fax: (727) 803-8001
>>> Home Page: <http://www.hj.com/TechSupport/TechSupport.html>
>>> FTP Site: <ftp://ftp.hj.com>
>>> _____________________________________________________________
>>
>
>-
>Visit the jfw ml web page: http://jfw.cjb.net
>
##===<>
Julio C. Perez, Access Technology Consultant
<>===##
-
Visit the jfw ml web page: http://jfw.cjb.net
