Hi linda:
I had the same problem with a sony that uses a neomagic 256 card.  Make
sure the display= statement in your c:\windows\system.ini file says
"display=pnpdrvr.drv".  This should solve the problem.  Also, my sony came
with a recovery disk that allowed you to reinstall or update your drivers,
so see if she has something like that.
Gordon

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