Hi Jak,

  Vicki here.

  I generally find HJ pretty quick at responding.

  I had lost a key from my JFW Disk an emailed them as to how to replace
it.  They got back to me pretty quickly.

vicki
At 20:37 21/11/99 -0000, you wrote:
>Hi there, what do other people think of henter-Joyce support?
>
>I asked a question to there support team about 2 weeks ago and have not had
>any answer.
>I would at least expect a reply, after all I did pay my $700 for jaws for
>windows.
>In my opinion, henter-Joyce provides excellent products, [no dot about that]
>but very low quality technical support.
>I think that they could do a LOT better than now.
>
>Jak Goodfellow.
>join the blind teenagers group by sending a blank email to
>[EMAIL PROTECTED]
>
>-
>Visit the jfw ml web page: http://jfw.cjb.net
>

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