Key Responsibilities : 1. Ensures 1st level support service to resolve problems encountered by External customers, precisely Germans; 2. Analyses calls, mail, web submit sent by the customers; 3. Gives required support, whenever possible, efficiently and effectively and in accordance with priority and impact. 4. Participates as a team member to achieve established maintenance objectives;
Requirements: 1. Fluence in both German and English ; 2. Technical skills : Microsoft Office (Word, Excel), Internet; 3. Customer sensitivity : understands the needs, requests, problems and priorities of customers, responds immediately to their needs; 4. Oral and written communication skills. Please send your resume at [EMAIL PROTECTED] See more jobs at www.performhr.ro __________________________________________________ Do You Yahoo!? Tired of spam? Yahoo! Mail has the best spam protection around http://mail.yahoo.com [Non-text portions of this message have been removed]
