ADECCO este in cautarea unui Customer Reference Specialist pe limba engleza si
spaniola pentru clientul sau, companie multinationala in domeniul IT.
Avand deschise peste 6.600 de birouri in 70 de tari ale lumii, Adecco este
liderul mondial in domeniul resurselor umane ce ofera servicii de selectie si
recrutare, gestiune de personal temporar sau permanent, calcul salarial si
testare.
Adecco in Romania este la momentul actual lider de piata, cu birouri deschise
in 9 orase, si reusind in 2005, urmare a cererilor inregistrate, sa ofere
candidatilor sai peste 2.500 de noi locuri de munca. Pentru a intra in baza de
date a celui mai mare furnizor de servicii de HR din Romania , va rugam sa
accesati site-ul www.adecco.ro si sa va depuneti CV-ul la noi.
RESPONSIBILITIES:
Consolidate from various sources a single target customer list of
possible target customers for reference recruitment
Participate in various communications channels to farm potential customers
for reference target
Update target customer list with exact sales and support information from
various sources
Validate customer information baseline and product - from various sources
Identify Key or Named Reference customers from target list
eMail invitations to target customers to participate in reference programs
Proactively search for suitable reference matches in various Company systems
to identified top deals by product, by industry, by region or by solution areas
Ensure data accuracy of information and send suitable reference matches to
specific sales representatives
Educate sales reps on the usage of reference database and reference workbench
tools
eMail thank you's to reference customers upon completion of activities
Assist country or corporate reference managers in research of reference
customers
Ensure data accuracy of specific reference customers, with regards to
customer information, product association and related collateral
Update information in customer record upon completion of reference activities
or collateral non-Key or Named Reference customers only
QUALIFICATIONS:
Good analytical / problem solving skills in order to determine requirements
for reference target, recruitment or fulfillment
Good communications skills to relate relevant information to sales
representatives, country or corporate reference managers
Result orientated and able to drive initiative, prioritize assignments, and
maintain focus on goals
Strong personal drive with a keen sense of urgency, motivation, and tenacity
in achieving results
Must be self-motivated and able to work independently to fulfill the
responsibilities for the assigned product, industry, solution or geographic
area
Strong computer skills to navigate across multiple Company systems and tools
Strong focus on internal customers by showing capability to interpret and to
match the internal customer's needs to the capabilities of the reference
fulfillment
Interest in building and maintaining relationships with internal customers
Very good team worker
Excellent English and Spanish language skills
Able to work various hours to meet the requirements of global operations
Able to communicate in a 3rd language French, Portuguese, Italian, German,
Korean, Chinese, Japanese preferable
Please submit your CV in English at [EMAIL PROTECTED] as soon as possible and
mention the position you are applying for.
Thank you very much!
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