There's a lot that should be considered for switching to a new issue
tracking system. Among them:

- pre-built reports
- custom reports
- rss feeds
- milestones
- releases
- roadmap
- timeline

I'm not saying this other tool doesn't have these, I'm just saying it's a
big equation.

- Richard

On Thu, Oct 9, 2008 at 11:03 AM, Jörn Zaefferer <
[EMAIL PROTECTED]> wrote:

> You have to register as usual. Then creating a new ticket involves
> selecting the project, usually that is already preselected based on
> the project that you are looking at, and selecting the type, like bug,
> enhancement, feature. The second step has fields for Summary,
> Priority, Component (subproject?), Affects Version(s), Fix Version(s),
> Enviroment, Description and Estimate.
>
> Those are eithr pretty close to Trac or quite useful, eg. Enviroment
> could include the browser and OS where a bug occured. Estimate is less
> useful for a user reporting a bug, though it may be possible to just
> hide that, I don't know how much can be customized.
>
> The Affects Version and Fix Versions field seperate between released
> and unreleased versions, where each project can have its own versions.
> That seems quite useful to me, too.
>
> Jörn
>
> On Thu, Oct 9, 2008 at 4:24 PM, Scott González <[EMAIL PROTECTED]>
> wrote:
> >
> > Is JIRA really as easy to use as Trac?  To me it seems like a beast
> > and anything that would deter users from posting bugs is a bad thing.
> >
> > On Oct 8, 4:18 am, "Jörn Zaefferer" <[EMAIL PROTECTED]>
> > wrote:
> >> I've recently worked a bit with JIRA, which is used for a lot of
> >> Apache projects. Usually a single installation has a dozen or more
> >> subprojects, so its easy to assign a ticket to the right project (its
> >> all in one list). JIRA also has good integration with SVN, usually it
> >> displays changes related to a ticket automatically on the ticket.
> >>
> >> JIRA gives out free licenses to open-source projects - that may be an
> >> option for us. There are scripts available to migrate from Trac to
> >> JIRA:http://code.google.com/p/trac2jira/
> >>
> >> Considering that the UI Trac installation is still offline, this may
> >> be a good time to move.
> >>
> >> Jörn
> >>
> >> On Wed, Oct 8, 2008 at 8:43 AM, markus.staab <[EMAIL PROTECTED]>
> wrote:
> >>
> >> > maybe you could add something like a blacklist which asks the user to
> >> > confirm the ticket creation if it contains a term which would normaly
> >> > be considered as a part of the UI lib
> >>
> >> > On 8 Okt., 01:47, "Jaime Ochoa Malagón" <[EMAIL PROTECTED]> wrote:
> >> >> Batch close :-),
> >>
> >> >> Share the ticket system with UI team, add a checkbox "jquery-ui" or a
> >> >> set of radio "jquery" "ui-widget1, tabs, ..." (and send the ticket to
> >> >> the apropiate system or block the send of with a message...)
> >>
> >> >> On Tue, Oct 7, 2008 at 5:06 PM, Ariel Flesler <[EMAIL PROTECTED]>
> wrote:
> >>
> >> >> > Hi guys
> >>
> >> >> > I'm getting around 3-5 tickets for UI a day. I'm quite tired of
> >> >> > closing them with the same speech.
> >> >> > I already added a note on our trac, but it seems many people don't
> >> >> > read it.
> >>
> >> >> > Is there something else we can do to save this wasted time from now
> >> >> > on ?
> >>
> >> >> > Cheers
> >> >> > --
> >> >> > Ariel Flesler
> >> >> >http://flesler.blogspot.com/
> >>
> >> >> --
> >> >> Perhaps the depth of love can be calibrated by the number of
> different
> >> >> selves that are actively involved in a given relationship.
> >>
> >> >>                                         Carl Sagan (Contact)
> >>
> >> >>                                         Jaime Ochoa Malagón
> >> >>                                         Arquitecto de Soluciones
> >> >>                                         Cel: +52 (55) 1021 0774
> > >
> >
>
> >
>

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