I support both methods of support bit always engage the vendor on weird things. On Jun 21, 2011 10:11 AM, "Serge Vautour" <sergevaut...@yahoo.ca> wrote: > We have support. I just find a often get a better and quicker response from this > list. > > > FYI: We have gotten this to work. We had to push the button on the MIC using a > paper clip to reset it. We were then able online the PIC with the software
> command. Must be a bug! > > Serge > > > > ----- Original Message ---- > From: Chris Evans <chrisccnpsp...@gmail.com> > To: Serge Vautour <se...@nbnet.nb.ca> > Cc: "juniper-nsp@puck.nether.net" <juniper-nsp@puck.nether.net> > Sent: Tue, June 21, 2011 10:37:53 AM > Subject: Re: [j-nsp] RE : MX80 MIC won't come online > > Just making sure. A lot of folks rely on others in forums vs the vendor. We > pay them for support and how will they know of problems when they aren't > reported. > On Jun 21, 2011 8:06 AM, "Serge Vautour" <sergevaut...@yahoo.ca> wrote: >> LOL - Yes :) >> >> Serge >> >> >> >> ----- Original Message ---- >> From: Chris Evans <chrisccnpsp...@gmail.com> >> To: Serge Vautour <se...@nbnet.nb.ca> >> Cc: "juniper-nsp@puck.nether.net" <juniper-nsp@puck.nether.net> >> Sent: Tue, June 21, 2011 8:51:55 AM >> Subject: Re: [j-nsp] RE : MX80 MIC won't come online >> >> Jtac case opened? >> On Jun 21, 2011 7:44 AM, "Serge Vautour" <sergevaut...@yahoo.ca> wrote: >>> Hello, >>> >>> I suppose I didn't include what was obvious to me. The Junos version is >> 10.2S6. >>> The MIC is a 20x1G (MIC-3D-20GE-SFP). We have a few other MX80s in Prod >> all >>> running the same Junos version and using the same MIC. The MIC does not >> show up >>> under "show chassis hardware". The lab box we tried happened to be on >> 10.4R4. We >>> tried is to prove that the MIC itself was good, not to prove the > software. >>> >>> Thanks, >>> Serge >>> >>> >>> >>> ----- Original Message ---- >>> From: Stéphane Grosjean <stephane.grosj...@telindus.fr> >>> To: "juniper-nsp@puck.nether.net" <juniper-nsp@puck.nether.net> >>> Sent: Tue, June 21, 2011 5:27:08 AM >>> Subject: [j-nsp] RE : MX80 MIC won't come online >>> >>> Hello, >>> >>> >>> I assume you have checked your JunOS version? Please give us what MIC it >> is and >>> JunOS you're running. >>> >>> >>> Kind Regards, >>> >>> >>> Stephane >>> >>>>Hello, >>>> >>>>We're trying to turn up a new MIC in an MX80. The MIC has been inserted > in >> slot >>>>1 and the box sees it: >>>> >>>>user@box> show chassis fpc pic-status >>>>Slot 0 Online >>>> PIC 0 Online 4x 10GE XFP >>>>Slot 1 Online >>>> PIC 0 Online 10x 1GE(LAN) SFP >>>> PIC 1 Online 10x 1GE(LAN) SFP >>>> PIC 2 Offline >>>> PIC 3 Offline >>>> >>>>There are also log entries for FRU insertion. When we try to online to >> card we >>>>get: >>>> >>>>user@box> request chassis mic fpc-slot 1 mic-slot 1 online >>>>FPC 1, MIC 1 is empty >>>> >>>>We tried the new MIC in another MX80 and it comes up fine. Any > suggestions >> >>> other >>>>than a bad slot? >>> _______________________________________________ >>> juniper-nsp mailing list juniper-nsp@puck.nether.net >>> https://puck.nether.net/mailman/listinfo/juniper-nsp >>> >>> >>> _______________________________________________ >>> juniper-nsp mailing list juniper-nsp@puck.nether.net >>> https://puck.nether.net/mailman/listinfo/juniper-nsp >> _______________________________________________ >> juniper-nsp mailing list juniper-nsp@puck.nether.net >> https://puck.nether.net/mailman/listinfo/juniper-nsp >> >> >> _______________________________________________ >> juniper-nsp mailing list juniper-nsp@puck.nether.net >> https://puck.nether.net/mailman/listinfo/juniper-nsp > _______________________________________________ > juniper-nsp mailing list juniper-nsp@puck.nether.net > https://puck.nether.net/mailman/listinfo/juniper-nsp > > > _______________________________________________ > juniper-nsp mailing list juniper-nsp@puck.nether.net > https://puck.nether.net/mailman/listinfo/juniper-nsp _______________________________________________ juniper-nsp mailing list juniper-nsp@puck.nether.net https://puck.nether.net/mailman/listinfo/juniper-nsp