On 01/06/2012 06:26 PM, Jeff Wheeler wrote:
We just received our first QFX3500s, and contrary to what the Juniper
SE told us, they will not work with non-Juniper optics.  Is there some
clever, undocumented means of using third-party optics in these
switches?  JTAC says it will "never" be compatible with non-Juniper
SFP+.  Right now it looks like we will be sending them all back and
going with another vendor.  Glad I wasted my time doing Q&A with the
sales engineer.. :/


Oh for the love of...

In terms of practical "what now" ideas, have you tried to source a "Juniper compatible" SFP+ i.e. someone has blown the string into the EEPROM? Or maybe investigate FlexOptix' flexBox?

However, I personally would send them back, and disqualify Juniper from future procurements for a period, and ensure they understand why this happened. For what it's worth, our most recent procurements contain the following mandatory requirement text (amongst others):


"""
The device must support generic / unbranded transceivers. Any device which prevents use of, or restricts features based on transceiver vendor will be immediately disqualified.
"""

...and:

"""
The device must support DOM/DDM, specifically including TX and RX light levels. Any device which does not report DOM/DDM on generic transceivers will be immediately disqualified.
"""

I urge you all to include similar text; unless they are made to, vendors will continue to abuse their market power to charge inflated prices for fungible items.

I would be very happy to see the EU competition commission intervene here...

Cheers,
Phil
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