On 8/1/13 8:22 PM, "James Baker" <ja...@jgbaker.co.nz> wrote:
>+1 > >Occurred with a SSG520; exact same problems > >RMA was the only solution (Fun at 3am Monday Morning) > > > >>-----Original Message----- >>From: juniper-nsp [mailto:juniper-nsp-boun...@puck.nether.net] On Behalf >>Of Adam Leff >>Sent: Friday, 2 August 2013 8:17 a.m. >>To: David Gee >>Cc: juniper-nsp@puck.nether.net >>Subject: Re: [j-nsp] Juniper dead J series? >> >>David- >> >>I've experienced this about 7 times in the past two years, all on >>J-series >>routers purchased in the 2008-2009 time period... whether it was a >>clean/coordinating power-off or if it was an unexpected power loss / UPS >>run- >>out. >> >>JTAC originally thought it was a memory issue, as there is a PSN about a >>known >>memory problem on a particular batch of J-series routers. However, I've >>still >>had boxes with replaced memory die as you have described. >> Current indications from JTAC are that it's a CPU/BIOS issue - we don't >>even >>get output on the console or anything resembling POST during boot. >> Our latest failure has been sent to Juniper's manufacturing partner for >>further >>analysis. >> >>The only solution for us so far is to keep RMA'ing the dead boxes. Very >>frustrating, indeed. >> >>~Adam >> >> >> >>On Thu, Aug 1, 2013 at 1:19 PM, David Gee <d...@infiltr8.com> wrote: >> >>> Hi all, >>> >>> >>> >>> Second post from me in the same month! Scary. >>> >>> >>> >>> So, long story short. Router went offline after a power outage. Didn't >>> come back. Remote hands consoled in and reported back: >>> >>> >>> >>> "All four LED's are on permanently. We've unplugged, plugged it back >>> in, rebooted and rebooted some more. No console output". >>> >>> >>> >>> I've had a quick look around but can't find anything specific. I'm >>> thinking at this point it's either, RAM, CPU or possibly compact >>> flash? The DC is a few miles away, so contemplating jumping on Ebay >>> and buying some spares to cover as many realistic outcomes as >>> possible. Any thoughts or experience with this? >>> >>> >>> >>> Thanks >>> >>> David >>> >>> _______________________________________________ >>> juniper-nsp mailing list juniper-nsp@puck.nether.net >>> https://puck.nether.net/mailman/listinfo/juniper-nsp >>> >>_______________________________________________ >>juniper-nsp mailing list juniper-nsp@puck.nether.net >>https://puck.nether.net/mailman/listinfo/juniper-nsp > > > >_______________________________________________ >juniper-nsp mailing list juniper-nsp@puck.nether.net >https://puck.nether.net/mailman/listinfo/juniper-nsp I've had this happen on many (20+) SSG520m and/or SSG550m we deployed at %DAYJOB%. Every single one would reboot (core-dump, power loss) and never come back online. Even loading firmware manually wouldn't fix the problem. Only thing you could do was RMA them. _______________________________________________ juniper-nsp mailing list juniper-nsp@puck.nether.net https://puck.nether.net/mailman/listinfo/juniper-nsp