Looks like a Maintenance Window - a bit early here but this was planned.
Best Regards Christian Scholz -----Ursprüngliche Nachricht----- Von: juniper-nsp <juniper-nsp-boun...@puck.nether.net> Im Auftrag von Nathan Ward Gesendet: Donnerstag, 13. Februar 2020 22:42 An: Juniper NSP <juniper-nsp@puck.nether.net> Betreff: Re: [j-nsp] Juniper support offline? And again.. this time the whole my.juniper.net <http://my.juniper.net/> is down, not just the login system. Downloads are also not working, and www.juniper.net <http://www.juniper.net/> is really slow to load.. Weirdly, support.juniper.net <http://support.juniper.net/> seems to work. This is not wildly confidence inspiring, eh? Don’t get me wrong, this is one of those “I’m complaining because I like your gear and it pains me to see you mess up so bad” situations. > On 26/01/2020, at 8:16 PM, Nathan Ward <juniper-...@daork.net> wrote: > > Hi, > > Looks to me and colleagues of mine like Juniper support is offline. > > Last night, I was able to log in but trying to download an image got to some > stage of the redirect process and hung, then a please try again later > message. It persisted for the next few hours of me trying every now and then. > > Today, I can’t log in at all - Invalid user/password. > Password reset process works, but, still doesn’t let me in. Different > browsers, cleared cache, all the usual “is it on at the wall sir” debugging. > > Hearing the same story for others. > > I’ve called both the NZ 00800 (international 800) and the US +1888 number. > The former says “call cannot be completed”. The US number says “high volume > of calls please leave a message”. > > We’re in New Zealand - unsure if that’s relevant. > > > Are others having these same issues? > > Any insight in to what’s going on? > It’s a long weekend here, so the local sales/SE/etc. folks I usually deal > with are likely not anywhere near their phones. > > -- > Nathan Ward > _______________________________________________ juniper-nsp mailing list juniper-nsp@puck.nether.net https://puck.nether.net/mailman/listinfo/juniper-nsp _______________________________________________ juniper-nsp mailing list juniper-nsp@puck.nether.net https://puck.nether.net/mailman/listinfo/juniper-nsp
