Dallas-based Southwest Airlines bumped more passengers than any other airlines according to a report in USAToday. Bumping is caused by the practice of overselling which is fundamental to revenue management. The good news for airlines is that flights are full and they must err on the side of overbooking in the computer to sell those last few seats. The good news for passengers is... ?
http://methodiquill.blogspot.com/2006/08/bumping-is-back.html
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