Hotel reservation systems are much more complex than airline reservation systems, said Mr. Bredimus. There are so many more variables. Airlines are a generic product - a seat is a seat, he said. And it isn't a complex sell. The customer simply wants to know if it's available or not. Hotels have a whole host of amenities and packages.
It is also a very communication-intensive project, said Mr. Bredimus. Interfaces are a good deal of the project.
Full text of the article:
http://www.joc.com/news/results.asp?QueryText=bredimus registration required, or ...
http://figment.csee.usf.edu/~kwb/nsf-ufe/ then download the tgz archive file named 'brown5.htm.Z'
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