https://bugs.kde.org/show_bug.cgi?id=504504

            Bug ID: 504504
           Summary: KDE Collaborate (NextCloud) is inaccessible, stating
                    "Internal Server Error"
    Classification: Websites
           Product: www.kde.org
      Version First unspecified
       Reported In:
          Platform: Fedora RPMs
               URL: https://collaborate.kde.org/login#body-login:~:text=In
                    ternal%20Server%20Error,found%20in%20the%20server%20lo
                    g
                OS: Linux
            Status: REPORTED
          Severity: major
          Priority: NOR
         Component: general
          Assignee: kde-...@kde.org
          Reporter: 4wy78...@rokejulianlockhart.addy.io
  Target Milestone: ---

Created attachment 181490
  --> https://bugs.kde.org/attachment.cgi?id=181490&action=edit
A Screenshot Of What I See In firefox-138.0.3-1.fc42.x86_64

At https://collaborate.kde.org/, I see: [^1]

> ~~~txt
> Internal Server Error
> 
> The server encountered an internal error and was unable to complete your 
> request.
> Please contact the server administrator if this error reappears multiple 
> times, please include the technical details below in your report.
> More details can be found in the server log.
> ~~~

In FF's ECMAScript console, I see:

> ~~~log
> GET
> https://collaborate.kde.org/
> [HTTP/2 500  190ms]
> 
> GET
> https://collaborate.kde.org/favicon.ico
> [HTTP/2 500  0ms]
> ~~~

In its Network log, I see the undermentioned HAR:

> ~~~JSON
> {
>   "log": {
>     "version": "1.2",
>     "creator": {
>       "name": "Firefox",
>       "version": "138.0.3"
>     },
>     "browser": {
>       "name": "Firefox",
>       "version": "138.0.3"
>     },
>     "pages": [
>       {
>         "id": "page_1",
>         "pageTimings": {
>           "onContentLoad": 125,
>           "onLoad": 126
>         },
>         "startedDateTime": "2025-05-19T09:26:42.917+01:00",
>         "title": "https://collaborate.kde.org/";
>       }
>     ],
>     "entries": [
>       {
>         "startedDateTime": "2025-05-19T09:26:42.917+01:00",
>         "request": {
>           "bodySize": 0,
>           "method": "GET",
>           "url": "https://collaborate.kde.org/";,
>           "httpVersion": "HTTP/2",
>           "headers": [
>             {
>               "name": "Host",
>               "value": "collaborate.kde.org"
>             },
>             {
>               "name": "User-Agent",
>               "value": "Mozilla/5.0 (X11; Linux x86_64; rv:138.0) 
> Gecko/20100101 Firefox/138.0"
>             },
>             {
>               "name": "Accept",
>               "value": 
> "text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8"
>             },
>             {
>               "name": "Accept-Language",
>               "value": "en-GB,en;q=0.5"
>             },
>             {
>               "name": "Accept-Encoding",
>               "value": "gzip, deflate, br, zstd"
>             },
>             {
>               "name": "Connection",
>               "value": "keep-alive"
>             },
>             {
>               "name": "Upgrade-Insecure-Requests",
>               "value": "1"
>             },
>             {
>               "name": "Sec-Fetch-Dest",
>               "value": "document"
>             },
>             {
>               "name": "Sec-Fetch-Mode",
>               "value": "navigate"
>             },
>             {
>               "name": "Sec-Fetch-Site",
>               "value": "cross-site"
>             },
>             {
>               "name": "Priority",
>               "value": "u=0, i"
>             }
>           ],
>           "cookies": [],
>           "queryString": [],
>           "headersSize": 429
>         },
>         "response": {
>           "status": 500,
>           "statusText": "",
>           "httpVersion": "HTTP/2",
>           "headers": [
>             {
>               "name": "strict-transport-security",
>               "value": "max-age=15768000"
>             },
>             {
>               "name": "referrer-policy",
>               "value": "no-referrer"
>             },
>             {
>               "name": "x-xss-protection",
>               "value": "1; mode=block"
>             },
>             {
>               "name": "x-content-type-options",
>               "value": "nosniff"
>             },
>             {
>               "name": "x-frame-options",
>               "value": "SAMEORIGIN"
>             },
>             {
>               "name": "permissions-policy",
>               "value": "interest-cohort=()"
>             },
>             {
>               "name": "x-permitted-cross-domain-policies",
>               "value": "none"
>             },
>             {
>               "name": "x-robots-tag",
>               "value": "noindex, nofollow"
>             },
>             {
>               "name": "content-type",
>               "value": "text/plain; charset=utf-8"
>             },
>             {
>               "name": "date",
>               "value": "Mon, 19 May 2025 08:26:43 GMT"
>             },
>             {
>               "name": "server",
>               "value": "Apache/2.4.41 (Ubuntu)"
>             },
>             {
>               "name": "X-Firefox-Spdy",
>               "value": "h2"
>             }
>           ],
>           "cookies": [],
>           "content": {
>             "mimeType": "text/plain; charset=utf-8",
>             "size": 289,
>             "text": "Internal Server Error\n\nThe server encountered an 
> internal error and was unable to complete your request.\nPlease contact the 
> server administrator if this error reappears multiple times, please include 
> the technical details below in your report.\nMore details can be found in the 
> server log.\n"
>           },
>           "redirectURL": "",
>           "headersSize": 429,
>           "bodySize": 718
>         },
>         "cache": {},
>         "timings": {
>           "blocked": 74,
>           "dns": 0,
>           "connect": 35,
>           "ssl": 39,
>           "send": 0,
>           "wait": 42,
>           "receive": 0
>         },
>         "time": 190,
>         "_securityState": "secure",
>         "serverIPAddress": "168.119.32.175",
>         "connection": "443",
>         "pageref": "page_1"
>       },
>       {
>         "startedDateTime": "2025-05-19T09:26:43.044+01:00",
>         "request": {
>           "bodySize": 0,
>           "method": "GET",
>           "url": "https://collaborate.kde.org/favicon.ico";,
>           "httpVersion": "HTTP/2",
>           "headers": [
>             {
>               "name": "Host",
>               "value": "collaborate.kde.org"
>             },
>             {
>               "name": "User-Agent",
>               "value": "Mozilla/5.0 (X11; Linux x86_64; rv:138.0) 
> Gecko/20100101 Firefox/138.0"
>             },
>             {
>               "name": "Accept",
>               "value": 
> "image/avif,image/webp,image/png,image/svg+xml,image/*;q=0.8,*/*;q=0.5"
>             },
>             {
>               "name": "Accept-Language",
>               "value": "en-GB,en;q=0.5"
>             },
>             {
>               "name": "Accept-Encoding",
>               "value": "gzip, deflate, br, zstd"
>             },
>             {
>               "name": "Connection",
>               "value": "keep-alive"
>             },
>             {
>               "name": "Sec-Fetch-Dest",
>               "value": "image"
>             },
>             {
>               "name": "Sec-Fetch-Mode",
>               "value": "no-cors"
>             },
>             {
>               "name": "Sec-Fetch-Site",
>               "value": "same-origin"
>             }
>           ],
>           "cookies": [],
>           "queryString": [],
>           "headersSize": 0
>         },
>         "response": {
>           "status": 500,
>           "statusText": "",
>           "httpVersion": "HTTP/2",
>           "headers": [
>             {
>               "name": "strict-transport-security",
>               "value": "max-age=15768000"
>             },
>             {
>               "name": "referrer-policy",
>               "value": "no-referrer"
>             },
>             {
>               "name": "x-xss-protection",
>               "value": "1; mode=block"
>             },
>             {
>               "name": "x-content-type-options",
>               "value": "nosniff"
>             },
>             {
>               "name": "x-frame-options",
>               "value": "SAMEORIGIN"
>             },
>             {
>               "name": "permissions-policy",
>               "value": "interest-cohort=()"
>             },
>             {
>               "name": "x-permitted-cross-domain-policies",
>               "value": "none"
>             },
>             {
>               "name": "x-robots-tag",
>               "value": "noindex, nofollow"
>             },
>             {
>               "name": "content-type",
>               "value": "text/plain; charset=utf-8"
>             },
>             {
>               "name": "date",
>               "value": "Mon, 19 May 2025 08:26:27 GMT"
>             },
>             {
>               "name": "server",
>               "value": "Apache/2.4.41 (Ubuntu)"
>             },
>             {
>               "name": "X-Firefox-Spdy",
>               "value": "h2"
>             }
>           ],
>           "cookies": [],
>           "content": {
>             "mimeType": "text/plain; charset=utf-8",
>             "size": 289,
>             "text": "Internal Server Error\n\nThe server encountered an 
> internal error and was unable to complete your request.\nPlease contact the 
> server administrator if this error reappears multiple times, please include 
> the technical details below in your report.\nMore details can be found in the 
> server log.\n"
>           },
>           "redirectURL": "",
>           "headersSize": 0,
>           "bodySize": 289
>         },
>         "cache": {},
>         "timings": {
>           "blocked": 0,
>           "dns": 0,
>           "ssl": 0,
>           "connect": 0,
>           "send": 0,
>           "wait": 0,
>           "receive": 0
>         },
>         "time": 0,
>         "_securityState": "secure",
>         "pageref": "page_1"
>       }
>     ]
>   }
> }
> ~~~

[^1]:
view-source:https://collaborate.kde.org/#:~:text=Internal%20Server%20Error,found%20in%20the%20server%20log.

-- 
You are receiving this mail because:
You are watching all bug changes.

Reply via email to