https://bugs.kde.org/show_bug.cgi?id=504504
Bug ID: 504504
Summary: KDE Collaborate (NextCloud) is inaccessible, stating
"Internal Server Error"
Classification: Websites
Product: www.kde.org
Version First unspecified
Reported In:
Platform: Fedora RPMs
URL: https://collaborate.kde.org/login#body-login:~:text=In
ternal%20Server%20Error,found%20in%20the%20server%20lo
g
OS: Linux
Status: REPORTED
Severity: major
Priority: NOR
Component: general
Assignee: [email protected]
Reporter: [email protected]
Target Milestone: ---
Created attachment 181490
--> https://bugs.kde.org/attachment.cgi?id=181490&action=edit
A Screenshot Of What I See In firefox-138.0.3-1.fc42.x86_64
At https://collaborate.kde.org/, I see: [^1]
> ~~~txt
> Internal Server Error
>
> The server encountered an internal error and was unable to complete your
> request.
> Please contact the server administrator if this error reappears multiple
> times, please include the technical details below in your report.
> More details can be found in the server log.
> ~~~
In FF's ECMAScript console, I see:
> ~~~log
> GET
> https://collaborate.kde.org/
> [HTTP/2 500 190ms]
>
> GET
> https://collaborate.kde.org/favicon.ico
> [HTTP/2 500 0ms]
> ~~~
In its Network log, I see the undermentioned HAR:
> ~~~JSON
> {
> "log": {
> "version": "1.2",
> "creator": {
> "name": "Firefox",
> "version": "138.0.3"
> },
> "browser": {
> "name": "Firefox",
> "version": "138.0.3"
> },
> "pages": [
> {
> "id": "page_1",
> "pageTimings": {
> "onContentLoad": 125,
> "onLoad": 126
> },
> "startedDateTime": "2025-05-19T09:26:42.917+01:00",
> "title": "https://collaborate.kde.org/";
> }
> ],
> "entries": [
> {
> "startedDateTime": "2025-05-19T09:26:42.917+01:00",
> "request": {
> "bodySize": 0,
> "method": "GET",
> "url": "https://collaborate.kde.org/";,
> "httpVersion": "HTTP/2",
> "headers": [
> {
> "name": "Host",
> "value": "collaborate.kde.org"
> },
> {
> "name": "User-Agent",
> "value": "Mozilla/5.0 (X11; Linux x86_64; rv:138.0)
> Gecko/20100101 Firefox/138.0"
> },
> {
> "name": "Accept",
> "value":
> "text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8"
> },
> {
> "name": "Accept-Language",
> "value": "en-GB,en;q=0.5"
> },
> {
> "name": "Accept-Encoding",
> "value": "gzip, deflate, br, zstd"
> },
> {
> "name": "Connection",
> "value": "keep-alive"
> },
> {
> "name": "Upgrade-Insecure-Requests",
> "value": "1"
> },
> {
> "name": "Sec-Fetch-Dest",
> "value": "document"
> },
> {
> "name": "Sec-Fetch-Mode",
> "value": "navigate"
> },
> {
> "name": "Sec-Fetch-Site",
> "value": "cross-site"
> },
> {
> "name": "Priority",
> "value": "u=0, i"
> }
> ],
> "cookies": [],
> "queryString": [],
> "headersSize": 429
> },
> "response": {
> "status": 500,
> "statusText": "",
> "httpVersion": "HTTP/2",
> "headers": [
> {
> "name": "strict-transport-security",
> "value": "max-age=15768000"
> },
> {
> "name": "referrer-policy",
> "value": "no-referrer"
> },
> {
> "name": "x-xss-protection",
> "value": "1; mode=block"
> },
> {
> "name": "x-content-type-options",
> "value": "nosniff"
> },
> {
> "name": "x-frame-options",
> "value": "SAMEORIGIN"
> },
> {
> "name": "permissions-policy",
> "value": "interest-cohort=()"
> },
> {
> "name": "x-permitted-cross-domain-policies",
> "value": "none"
> },
> {
> "name": "x-robots-tag",
> "value": "noindex, nofollow"
> },
> {
> "name": "content-type",
> "value": "text/plain; charset=utf-8"
> },
> {
> "name": "date",
> "value": "Mon, 19 May 2025 08:26:43 GMT"
> },
> {
> "name": "server",
> "value": "Apache/2.4.41 (Ubuntu)"
> },
> {
> "name": "X-Firefox-Spdy",
> "value": "h2"
> }
> ],
> "cookies": [],
> "content": {
> "mimeType": "text/plain; charset=utf-8",
> "size": 289,
> "text": "Internal Server Error\n\nThe server encountered an
> internal error and was unable to complete your request.\nPlease contact the
> server administrator if this error reappears multiple times, please include
> the technical details below in your report.\nMore details can be found in the
> server log.\n"
> },
> "redirectURL": "",
> "headersSize": 429,
> "bodySize": 718
> },
> "cache": {},
> "timings": {
> "blocked": 74,
> "dns": 0,
> "connect": 35,
> "ssl": 39,
> "send": 0,
> "wait": 42,
> "receive": 0
> },
> "time": 190,
> "_securityState": "secure",
> "serverIPAddress": "168.119.32.175",
> "connection": "443",
> "pageref": "page_1"
> },
> {
> "startedDateTime": "2025-05-19T09:26:43.044+01:00",
> "request": {
> "bodySize": 0,
> "method": "GET",
> "url": "https://collaborate.kde.org/favicon.ico";,
> "httpVersion": "HTTP/2",
> "headers": [
> {
> "name": "Host",
> "value": "collaborate.kde.org"
> },
> {
> "name": "User-Agent",
> "value": "Mozilla/5.0 (X11; Linux x86_64; rv:138.0)
> Gecko/20100101 Firefox/138.0"
> },
> {
> "name": "Accept",
> "value":
> "image/avif,image/webp,image/png,image/svg+xml,image/*;q=0.8,*/*;q=0.5"
> },
> {
> "name": "Accept-Language",
> "value": "en-GB,en;q=0.5"
> },
> {
> "name": "Accept-Encoding",
> "value": "gzip, deflate, br, zstd"
> },
> {
> "name": "Connection",
> "value": "keep-alive"
> },
> {
> "name": "Sec-Fetch-Dest",
> "value": "image"
> },
> {
> "name": "Sec-Fetch-Mode",
> "value": "no-cors"
> },
> {
> "name": "Sec-Fetch-Site",
> "value": "same-origin"
> }
> ],
> "cookies": [],
> "queryString": [],
> "headersSize": 0
> },
> "response": {
> "status": 500,
> "statusText": "",
> "httpVersion": "HTTP/2",
> "headers": [
> {
> "name": "strict-transport-security",
> "value": "max-age=15768000"
> },
> {
> "name": "referrer-policy",
> "value": "no-referrer"
> },
> {
> "name": "x-xss-protection",
> "value": "1; mode=block"
> },
> {
> "name": "x-content-type-options",
> "value": "nosniff"
> },
> {
> "name": "x-frame-options",
> "value": "SAMEORIGIN"
> },
> {
> "name": "permissions-policy",
> "value": "interest-cohort=()"
> },
> {
> "name": "x-permitted-cross-domain-policies",
> "value": "none"
> },
> {
> "name": "x-robots-tag",
> "value": "noindex, nofollow"
> },
> {
> "name": "content-type",
> "value": "text/plain; charset=utf-8"
> },
> {
> "name": "date",
> "value": "Mon, 19 May 2025 08:26:27 GMT"
> },
> {
> "name": "server",
> "value": "Apache/2.4.41 (Ubuntu)"
> },
> {
> "name": "X-Firefox-Spdy",
> "value": "h2"
> }
> ],
> "cookies": [],
> "content": {
> "mimeType": "text/plain; charset=utf-8",
> "size": 289,
> "text": "Internal Server Error\n\nThe server encountered an
> internal error and was unable to complete your request.\nPlease contact the
> server administrator if this error reappears multiple times, please include
> the technical details below in your report.\nMore details can be found in the
> server log.\n"
> },
> "redirectURL": "",
> "headersSize": 0,
> "bodySize": 289
> },
> "cache": {},
> "timings": {
> "blocked": 0,
> "dns": 0,
> "ssl": 0,
> "connect": 0,
> "send": 0,
> "wait": 0,
> "receive": 0
> },
> "time": 0,
> "_securityState": "secure",
> "pageref": "page_1"
> }
> ]
> }
> }
> ~~~
[^1]:
view-source:https://collaborate.kde.org/#:~:text=Internal%20Server%20Error,found%20in%20the%20server%20log.
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