https://bugs.kde.org/show_bug.cgi?id=505354
Bug ID: 505354
Summary: Discover does not properly handle interactive firmware
updates via fwupd (e.g. Dell WD19 dock)
Classification: Applications
Product: Discover
Version First 6.3.5
Reported In:
Platform: Fedora RPMs
OS: Linux
Status: REPORTED
Severity: wishlist
Priority: NOR
Component: discover
Assignee: plasma-b...@kde.org
Reporter: kitt...@gmail.com
CC: aleix...@kde.org
Target Milestone: ---
When updating firmware for complex USB/Thunderbolt devices (such as Dell
WD19DCS docking stations) using Discover, the update process fails with a
generic error message (e.g. "erase failed"). Discover does not guide the user
through the necessary steps to complete the update, such as confirming
component upgrades, disconnecting/reconnecting the device, or waiting for the
dock to reboot.
Using fwupdtool or fwupdmgr in the terminal works flawlessly and shows a full
sequence of updates with clear prompts and instructions, including which
components are being updated and what physical actions (like unplugging the
dock) are required.
Expected behavior:
Discover should provide step-by-step instructions if the firmware update
process requires user interaction.
It should display informative error messages when something goes wrong.
Optionally, it could delegate such complex updates to a CLI tool or offer a
“launch in terminal” button for advanced users.
---SYSTEM INFO---
Operating System: Fedora Linux 42
KDE Plasma Version: 6.3.5
KDE Frameworks Version: 6.14.0
Qt Version: 6.9.0
Kernel Version: 6.14.9-300.fc42.x86_64 (64-bit)
Graphics Platform: Wayland
Processors: 20 × AMD Ryzen AI 9 365 w/ Radeon 880M
Memory: 27,2 GiB of RAM
Graphics Processor: AMD Radeon Graphics
Manufacturer: LENOVO
Product Name: 83HN
System Version: Yoga Pro 7 14ASP9
This issue can lead to confusion and potentially missed updates for users who
rely solely on Discover.
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