https://bugs.kde.org/show_bug.cgi?id=506935
Bug ID: 506935
Summary: Plasmashell crashes with segmentation fault (SIGSEGV)
after starting on KDE Plasma 6.4.2
Classification: Plasma
Product: plasmashell
Version First 6.4.2
Reported In:
Platform: Neon
OS: Linux
Status: REPORTED
Severity: critical
Priority: NOR
Component: generic-crash
Assignee: [email protected]
Reporter: [email protected]
Target Milestone: 1.0
Created attachment 183176
--> https://bugs.kde.org/attachment.cgi?id=183176&action=edit
detailed information from the developer information
STEPS TO REPRODUCE
Boot into KDE Plasma session
Wait for the desktop to load
Observe plasmashell crashing
OBSERVED RESULT
Plasmashell crashes with segmentation fault (SIGSEGV) not immediately after
login, but after several minutes or even hours of using the system. The desktop
becomes unresponsive or plasmashell restarts.
A clean installation does not help — plasmashell still crashes after some time.
Sometimes the crash occurs after clicking on the Application Dashboard menu,
but it can also happen randomly during regular use.
EXPECTED RESULT
Plasmashell should load normally without crashing.
ADDITIONAL INFORMATION
plasmashell crashes both in X11 and Wayland sessions. The problem appears
randomly, but most often it happens suddenly without any obvious reason. The
crash occurs especially often when clicking on the Application Dashboard menu,
but not always.
Resetting the cache in ~/.cache/ did not help.
Creating a new user did not help.
Removing all configuration files from ~/.config/ did not help.
Trying to send the crash report also fails — it just doesn't send or even
download the report, as if the connection is refused.
Everything was stable and working fine up to version 6.4.1. After updating to
6.4.2, frequent crashes started.
I have no idea what exactly triggers the crash or what is the root cause.
A screenshot is attached to this report, along with the crash log.
SYSTEM INFORMATION:
Operating System: KDE neon User Edition
KDE Plasma Version: 6.4.2
KDE Frameworks Version: 6.15.0
Qt Version: 6.9.0
Kernel Version: 6.11.0-29-generic (64-bit)
Graphics Platform: Wayland
Processors: 4 × Intel® Core™ i3-3120M CPU @ 2.50GHz
Memory: 12 GiB of RAM (11.1 GiB usable)
Graphics Processor 1: Intel® HD Graphics 4000
Graphics Processor 2: llvmpipe
Manufacturer: ASUSTeK COMPUTER INC.
Product Name: X75VC
System Version: 1.0
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