https://bugs.kde.org/show_bug.cgi?id=513284
Bug ID: 513284
Summary: "E-Mail Sending Failed. Failed to transport message.
The remote host closed the connection Failed to store
result in item. Item query returned empty result set."
Classification: Applications
Product: kmail2
Version First 6.6.0
Reported In:
Platform: EndeavourOS
OS: Linux
Status: REPORTED
Severity: normal
Priority: NOR
Component: commands and actions
Assignee: [email protected]
Reporter: [email protected]
Target Milestone: ---
When trying to send an e-mail from within Kontact/KMail, the e-mail is not
sent, and an external window pops up after a while with the following lines:
--- Quote Beginning ---
KDE Mail
E-Mail Sending Failed
Failed to transport message. The remote host closed the connection."
--- Quote end ---
The command "journalctl -f" reports the following about this issue:
--- Quote Beginning ---
Dez 13 11:03:00 <Hostname> kontact[6397]: Item doesn't have
DispatchModeAttribute.
Dez 13 11:03:01 <Hostname> akonadi_maildispatcher_agent[1887]: SMTP Socket
error: QAbstractSocket::RemoteHostClosedError "The remote host closed the
connection"
Dez 13 11:03:01 <Hostname> akonadi_maildispatcher_agent[1887]: Failed to notify
"Created too many similar notifications in quick succession"
--- Quote end ---
Logging off from and on again into KDE does not resolve the behavior. Neither
do machine restarts.
Trying to send an email using another e-mail client (here: Thunderbird) on
another device (here: a smartphone) using the same sending email address as
above works: Emails can successfully be sent.
Sending emails being logged into the webmail interface of my e-mail provider
using the same e-mail adress as above works.
Running the command "telnet <smtp server address of my e-mail provider> <port
number>" on the affected machine results in:
--- Quote Beginning ---
Connected to <smtp server address of my e-mail provider>.
Escape character is '^]'.
^CConnection closed by foreign host.
--- Quote End ---
According to me this shows that the cause for the behavior described here must
reside on my machine, not at my e-mail provider.
Several minutes later the KDE Mail error message has been extended with more
details about the cause of the behavior:
--- Quote Beginning ---
KDE Mail
E-Mail Sending Failed
Failed to transport message. The remote host closed the connection Failed to
store result in item. Item query returned empty result set
--- Quote end ---
The command "journalctl -f" reports now:
--- Quote Beginning ---
Dez 13 12:10:24 <Hostname> akonadi_maildispatcher_agent[1920]: SMTP Socket
error: QAbstractSocket::RemoteHostClosedError "The remote host closed the
connection"
Dez 13 12:10:24 <Hostname> akonadiserver[1808]: Handler exception when handling
command FetchItems on connection akonadi_maildispatcher_agent (0x55e56d14d8b0)
: Item query returned empty result set
Dez 13 12:10:24 <Hostname> akonadi_maildispatcher_agent[1920]: Error storing
result.
Dez 13 12:10:24 <Hostname> akonadi_maildispatcher_agent[1920]: Failed to notify
"Created too many similar notifications in quick succession"
Dez 13 12:10:35 <Hostname> akonadiserver[1808]: CacheCleaner found 4 item parts
to expire in collection "outbox"
While I created this bug report here I noticed bug report #332053, which also
refers to the error message "item query returns empty result set" which is also
quoted in this bug report here, the bug report you currently are reading. Bug
report #332053 refers to Gmail and has been set to "RESOLVED FIXED", while my
bug report here does not refer to Gmail, but to an Europe-based e-mail
provider.
--- Quote end ---
Some information about my system:
Operating System: EndeavourOS
KDE Plasma Version: 6.5.4
KDE Frameworks Version: 6.21.0
Qt Version: 6.10.1
Kernel Version: 6.17.9-arch1-1 (64-bit)
Graphics Platform: Wayland
KMail: kmail2 6.6.0 (25.12.0)
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