https://bugs.kde.org/show_bug.cgi?id=517162

--- Comment #2 from David Abreu <[email protected]> ---
[image: image.png]

I was able to connect at least 1 of the mentioned models (he Pro5S)
following your instructions using bluetoothctl. However, Sony's WH-CH520
appeared as connected in the CLI, however, the headphones app
(SoundConnect) was not showing a device controlling the headphones in dual
mode. Also, the sound settings, was not showing them as sound output nor
microphone either

El lun, 9 mar 2026 a la(s) 3:35 p.m., TraceyC ([email protected])
escribió:

> https://bugs.kde.org/show_bug.cgi?id=517162
>
> TraceyC <[email protected]> changed:
>
>            What    |Removed                     |Added
>
> ----------------------------------------------------------------------------
>          Resolution|---                         |WAITINGFORINFO
>              Status|REPORTED                    |NEEDSINFO
>                  CC|                            |[email protected]
>       Version First|master                      |6.6.1
>         Reported In|                            |
>
> --- Comment #1 from TraceyC <[email protected]> ---
> Thanks for the bug report. We'll need some details in order to investigate
> this.
>
> First, what was the exact error in the bluetooth wizard?
>
> Also, can you try pairing one of your devices through command line with
> bluetoothctl? This will let us know if there's an underlying system
> problem.
>
> 1. `sudo systemctl restart bluetooth`
> 2. `bluetoothctl`
> 3. `scan on`
> 4. Write down the MAC for the device: `[bluetooth]# [NEW] Device
> 88:C9:XXXXXX
> Device-name
> 5. `connect <MAC>`
> 6. `quit`
>
> Please reply with your results. Thanks.
>
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