https://bugs.kde.org/show_bug.cgi?id=520932

--- Comment #1 from Jazeix Johnny <[email protected]> ---
Hi,
thank you for the report. We recently got a similar message/issue. The issue
was "the version of OS i had was lacking the correct multimedia backend. On
start up it would say gcompris couldnt find it. I had Lunbuntu."

Can you please paste the whole logs to check if it finds the backend or not?

Unfortunately, the person didn't tell which package they installed...

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