https://bugs.kde.org/show_bug.cgi?id=522852

Karlo Ćurić <[email protected]> changed:

           What    |Removed                     |Added
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                 CC|                            |[email protected]

--- Comment #3 from Karlo Ćurić <[email protected]> ---
I encountered the same symptom on Ubuntu 26.04.1 LTS with Dolphin 25.12.3 and
ffmpegthumbs 25.12.3: image thumbnails worked, small video thumbnails could
work, but normal large MP4/MKV files on a CIFS-mounted NAS did not show
thumbnails.

I initially reproduced the MIME registration issue described above. The
installed ffmpegthumbs plugin did not explicitly contain "video/mp4" or
"video/x-matroska", so I rebuilt ffmpegthumbs 25.12.3 with those MIME types
added.

However, installing that patched plugin did NOT fix the problem on my system.

The actual cause turned out to be a Dolphin-specific setting in:

"~/.config/dolphinrc"

under:

"[PreviewSettings]"

which contained:

"MaximumRemoteSize=104857600"

This limited Dolphin previews to 100 MB, even though my KDE-wide setting in:

"~/.config/kdeglobals"

was:

"MaximumRemoteSize=5242880000"

(5 GB).

After removing the Dolphin-specific "MaximumRemoteSize=104857600" line,
clearing the thumbnail cache and rebuilding the KDE service cache, thumbnails
immediately started working for large MP4 and MKV files.

I then restored the completely stock Ubuntu ffmpegthumbs package, cleared the
thumbnail cache again, and retested. Thumbnails continued to work. I tested
roughly 20 movies successfully.

So at least in my case, the MIME registration issue was not the cause of the
missing thumbnails. A per-application "MaximumRemoteSize" override in
"dolphinrc" can produce essentially the same symptoms.

It may be useful for others experiencing this bug to check both:

"~/.config/dolphinrc"

and:

"~/.config/kdeglobals"

for conflicting "[PreviewSettings]" / "MaximumRemoteSize" values before
rebuilding ffmpegthumbs.

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