https://bugs.kde.org/show_bug.cgi?id=432303
Bug ID: 432303
Summary: Knocking on rooms at whereby.com fails: DOMException:
The fetching process for the media resource was
aborted by the user agent at the user's request.
Product: plasma-browser-integration
Version: unspecified
Platform: Fedora RPMs
OS: Linux
Status: REPORTED
Severity: normal
Priority: NOR
Component: Firefox
Assignee: k...@privat.broulik.de
Reporter: devuran...@gmx.net
Target Milestone: ---
SUMMARY
When knocking on a room in Whereby, when I press the "Knock" button, I see the
message "Unable to start camera to take picture" in the preview that shows my
live camera feed. Instead it should progress to the waiting screen.
STEPS TO REPRODUCE
1. Install "Plasma browser integration" add-on into Firefox
2. Try to join a Whereby room that is locked
- See the "This room is locked" screen, as usual.
- The camera is active and you can see yourself in the preview in Whereby,
as usual.
3. Press the "Knock" button
OBSERVED RESULT
I see the message "Unable to start camera to take picture" in the preview that
still shows my live camera feed.
In the browser console I see the error `DOMException: The fetching process for
the media resource was aborted by the user agent at the user's request.`
EXPECTED RESULT
Whereby progresses to the usual waiting screen and the "Knock" button turns
into "Cancel".
WORKAROUND
1. Browse to a knock screen on whereby.com
2. Click the "Plasma browser integration" icon in the add-on icon bar
3. Untick "whereby.com" in "Enable media controls on"
Whereby support is aware of this workaround and in fact suggested it to me
based on experience of other users who encountered the problem before me.
SOFTWARE/OS VERSIONS
Operating System: Fedora 33
KDE Plasma Version: 5.20.5
KDE Frameworks Version: 5.78.0
Qt Version: 5.15.2
Kernel Version: 5.10.10-200.fc33.x86_64
OS Type: 64-bit
Processors: 4 × AMD A8-7410 APU with AMD Radeon R5 Graphics
Memory: 6,7 GiB of RAM
Graphics Processor: AMD KABINI
ADDITIONAL INFORMATION
Reproducible with Firefox 84.0.2 and 85.0 on Fedora 33 and Gentoo Linux.
According to Whereby support other KDE Plasma users encountered the same
problem before me (see section "workaround").
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