https://bugs.kde.org/show_bug.cgi?id=434999

            Bug ID: 434999
           Summary: Neon user edition does not boot on new Intel Tiger
                    Lake laptop
           Product: neon
           Version: unspecified
          Platform: Neon Packages
                OS: Linux
            Status: REPORTED
          Severity: normal
          Priority: NOR
         Component: Live/Install images
          Assignee: neon-b...@kde.org
          Reporter: vishal...@gmail.com
                CC: j...@jriddell.org, neon-b...@kde.org, sit...@kde.org
  Target Milestone: ---

Created attachment 137095
  --> https://bugs.kde.org/attachment.cgi?id=137095&action=edit
dmesg output from ubuntu 20.04.2

Trying the latest Neon user ISO on a new HP Pavilion 14 laptop model dv0054tu
with Intel Core i5 1135G7 CPU and Iris Xe iGPU - Tiger Lake platform - does not
work - meaning it boots to blank screen - and unresponsive - after a few
moments pressing the power key immediately shuts down the laptop indicating
some sort of hang.

FYI, the stock Ubuntu 20.04 with the 5.4 kernel boots into live session, the
stock ubuntu 20.10 with kernel 5.8 boots and everything appears to work well.
Tried the new ubuntu 20.04.2 release which has kernel 5.8 and it works well.

This current Neon user ISO has the latest HWE kernel 5.8 yet it does not boot.

I have tried some kernel boot parameters like nomodeset along with
i915.modeset=0 but those didn't work.

I am unable to switch to TTY or anything to look at any logs etc. even if I
remove the "quiet splash" options there is just blank screen.

Any suggestions to troubleshoot/fix this issue?

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