https://bugs.kde.org/show_bug.cgi?id=458188
Bug ID: 458188
Summary: Failure to launch while using VPN
Product: krita
Version: 5.1.0
Platform: Microsoft Windows
OS: Microsoft Windows
Status: REPORTED
Severity: minor
Priority: NOR
Component: General
Assignee: krita-bugs-n...@kde.org
Reporter: iz...@outlook.com
Target Milestone: ---
Created attachment 151509
--> https://bugs.kde.org/attachment.cgi?id=151509&action=edit
Debug log - VPN was disabled at entry 50, wherein it proceeds normally
SUMMARY
Using Krita 5.1, the software will fail to get past the very first
initialization stop on the launcher for Resources if the user is on a VPN. This
may be a specific Private Internet Access issue, or it may be a broader issue
where Krita fails to start if the DNS resolution is nonstandard. Either way,
it's a bug which prevents the software from starting entirely with a Failed to
read DNSConfig error produced until the VPN is disabled.
STEPS TO REPRODUCE
1. Run a VPN which modifies DNS settings (PIA used)
OBSERVED RESULT
Krita's launcher will get perpetually stuck on the first initialization with
debugging reporting Failed to read DnsConfig
EXPECTED RESULT
Presumably on failing to gain network access after a few retries, the program
should abort trying and boot normally.
SOFTWARE/OS VERSIONS
Windows: 10
ADDITIONAL INFORMATION
PIA as tested uses 'WireGuard' VPN. This may be the culprit as an edge case, or
it may be a wider issue with abnormal VPN/DNS configurations. As such I've
listed it as 'minor'. It's easily resolvable by an end user by split tunnelling
however it's a very strange issue which requires some effort to discover by the
end user.
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