https://bugs.kde.org/show_bug.cgi?id=469718
Bug ID: 469718
Summary: "Unable to find Entry point" in DLLs - crash on
launching KDE Connect
Classification: Applications
Product: kdeconnect
Version: 23.04.0
Platform: Microsoft Windows
OS: Microsoft Windows
Status: REPORTED
Severity: crash
Priority: NOR
Component: windows-application
Assignee: piyushaggarwal...@gmail.com
Reporter: tanak.j...@gmail.com
Target Milestone: ---
Created attachment 158921
--> https://bugs.kde.org/attachment.cgi?id=158921&action=edit
Errors_in_dlls_ITALIAN+FileVersions
Cannot provide Backtrace because I'm on Windows, as the Guidelines remarked me.
Sorry!
SUMMARY
KDE Connect crashes upon launching, claiming to be "Unable to find entry point"
(I get the error in Italian, but roughly that should be the translation) in two
DLL libraries:
- Qt5QuickControls2.dll
- Qt5QuickTemplates2.dll
The Entry point failing in both cases is called:
?accessibleRole@QQuickItemPrivate@@UEBA?AW4Role@QAccessible@@XZ
I've installed KDE through Chocolatey install manager, and the problem started
manifesting with Version 23.04.0.1335. Currently I've got .1337 installed and
the issue is still present.
I've found that rollbacking to 23.04.0.1334 (latest version available as
Offline Installer through KDE Connect's Download page) brings back the expected
behaviour.
The issue happened on both my PCs:
- My personal PC, running Windows 10 Pro 22H2 (Build 19045.2965), on most
recent security update I was given at the beginning of May;
- My work laptop, running Windows 11 to the latest patch allowed by my
organisation (...sorry I can't get the specifics of the running version right
now, but I should be able to update on Monday if requested).
I haven't tried the version available from the Microsoft store as I prefer to
avoid the UWP format but I can give it a try if it helps discriminate the
issue.
STEPS TO REPRODUCE
1. Install/Update KDE Connect through Chocolatey (as of today 2023/05/13 it
installs v23.04.0.1337)
2. Launch KDE Connect (any method of launching - from desktop shortcut up to
running kdeconnect-app.exe as Administrator directly from the installation
folder)
3. The error pops up in two consecutive windows, then KDE Connect closes - No
tray icon, and none of its 3 processes remain.
OBSERVED RESULT
KDE Connect throws two errors, and shuts down. Its window cannot be opened, nor
the tray icon is present.
No processes are left running so communication from other platforms (in my
case, an Android phone) is interrupted.
EXPECTED RESULT
KDE Connect starts without errors, tray icon is open and processes keep running
after launch. PC can be found from other devices while KDE Connect is running.
SOFTWARE/OS VERSIONS
Windows: 10 Pro N 22H2 (Build 19045.2965) and
Windows: 11 (possibly an Enterprise version, can update on Monday)
ADDITIONAL INFORMATION
Attached there's a compiled image with the two consecutive errors I get, and
the Properties\Details tab for the two DLLs mentioned in the errors.
I hope this was helpful in the investigation. I'm available for more
information and testing if needed.
Thank you,
Tanak
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