El dilluns, 17 de setembre de 2018, a les 20:01:15 CEST, Andrew Crouthamel va escriure: > I've been spending a lot of time browsing, searching, and filtering our bugs > in Bugzilla. One of the areas I've found that could use improvement, are the > NEEDSINFO bugs. Often, bugs are placed into this status, either awaiting > additional information or backtraces, never to be updated again. We have > NEEDSINFO bugs dating back to 2009. > > I believe it would be best, if these unactionable bugs are closed after 30 > days of inactivity. This would become a KDE Bugzilla policy going forward, > and one we could even implement as a bot if possible in the future. For > example, the Chromium project Sherriffbot does this today. But for now, I'd > like it to become a manual Bugsquad action item to check. It cannot be > expected to leave a bug open indefinitely, if the reporter cannot be bothered > to provide the additional requested information. It's unfair to our > developers to be unsure when to close an abandoned bug, and contributes to > lessening the signal-to-noise ratio of our issues in Bugzilla. > > This is already a policy at many other projects such as The Document > Foundation, Chromium, and Fedora. Additionally, several of our developers > within KDE are already doing this. > > Thoughts?
In my expirience people routinely forget to change the status back when they provide the information so I don't think it's a good idea. Unless we can check if there has been no comment after the comment that changed the status to NEEDSINFO, it that's possible, seems good to me. Cheers, Albert > > Andrew Crouthamel
