Hi,

First off, let me say that I personally have been increasingly satisfied with Matrix and am of the opinion that once an alternative homeserver implementation (Dendrite or conduit.rs come to mind, both of them have top-notch performance) is ready for production, it will be the optimal solution for KDE. Additionally, as a young developer (< 20 years old), I very much appreciate how similar Matrix is to other chat services and would likely be less active if I had to participate via IRC.

What I am asking myself right now is how to lead this discussion into the most productive way possible. I have gathered from the current mails in this thread that there is a wide variety of opinions, preferences and approaches to this problem. There has already been a community-wide poll (https://sessellift.wordpress.com/2017/09/05/results-of-the-requirements-survey-for-a-kde-wide-chat-solution/) back in 2017 - are the requirements based on this survey still accurate? Additionally, how can we most efficiently reach a decision on what to do? I suspect that simply talking about the pros and cons of Matrix and IRC will not get us anywhere.

Best wishes,
Julian

On 11.06.20 01:16, Nate Graham wrote:
Carson's email about bridging #kde-devel to Telegram got me thinking: we should have a discussion about the situation we're in regarding chat services in KDE.

The current Matrix solution does not seem not optimal to me. I have really tried my best to be a good citizen and use Matrix as much as possible over the last year but I find myself gravitating back towards Telegram because of how much better the overall UX is, especially for fast-moving discussions and those involving images.

I haven't found a Matrix client that offers both a half-decent UX and also a reasonable featureset. The service suffers from lag, sometimes severe. Periodically the federation breaks, or the bridge between IRC and Telegram breaks, leading to people's messages silently vanishing. The implementation of the bridge itself impedes discussions between Telegram users and IRC/Matrix users because when a Telegram user replies to a post made by someone on IRC or Matrix, that person person can't see the message being replied to. Overall it just does not feel like a great user experience.

This situation really needs to be fixed, somehow. I'm not knowledgeable enough regarding chat software to be able to propose solution, but I don't feel like the status quo is something we should live with. Can we fix Matrix? Or should we migrate to something that offers a better UX?

Nate

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