Hi again, Frank Reininghaus wrote:
> considering that we get lots of duplicates for any reproducible bug, my > impression is actually not that there are to many obstacles in the bug > reporting process. Providing any kind of "contact me via email/Facebook" > channel will only make it worse. I'm already spending a lot of time > marking reports as duplicate/invalid or telling people that reporting bugs > for KDE 4.8 or earlier is not quite as useful as they think. Please do not > make it worse by lowering the bug reporting barriers. Just wanted to add also, that in case the version stuff is a problem, entering the bugs can be limited of course. I think the big thing with 4.8 crashes might be that they're already fixed and there's a solution available (upgrade), in which case that information could be delivered directly to the user (though when collecting all the crashes to a separate crash reporting system, it'll give nice stats how common the crash is) without even adding that information to the bug-tracker. -- Best Regards, Teemu Rytilahti